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How to Say ‘Hello ma'am, excuse me.’ in French

Bonjour madame, excusez-moi.

bohn-ZHOOR muh-DAM ex-kew-ZAY mwah

[bohn-ZHOOR muh-DAM ex-kew-ZAY mwah]

🇫🇷 In France: This is a very normal way to stop a stranger politely before asking for directions. In France, starting with [bonjour] first often matters as much as the question itself.

Phrase Breakdown

Bonjour

[bohn-ZHOOR]

hello

A standard daytime greeting used politely in many situations.

Example

Bonjour, comment allez-vous ?

Hello, how are you?

madame

[muh-DAM]

madam

A respectful way to address a woman you do not know well.

Example

Madame, votre sac est ici.

Madam, your bag is here.

Excusez-moi.

ex-kew-ZAY mwah

Excuse me.

A polite phrase used to get someone's attention or apologize.

Example

Excusez-moi, où est la gare ?

Excuse me, where is the station?

Words in this phrase

excusez

[ex-kew-ZAY]

excuse me

Used politely to interrupt, apologize, or attract someone’s attention.

Example

Excusez, pouvez-vous m'aider ?

Excuse me, can you help me?

-moi

[mwah]

me

Means “me”; attached here to form the expression “excuse me.”

Example

-moi, je suis pressé.

Me, I am in a hurry.

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