
Reschedule doctor appointment over phone: Identifying yourself
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Key Phrases
Ich habe einen Termin.
I have an appointment.
Ich möchte den Termin verschieben.
I would like to reschedule the appointment.
Passt Ihnen Montag um zehn Uhr?
Does Monday at ten o'clock work for you?
Skills You'll Learn
Introducing yourself politely in a medical office.
Sich höflich in einer Arztpraxis vorstellen.
Saying you have an appointment and giving personal details like your date of birth.
Sagen, dass man einen Termin hat, und persönliche Angaben wie das Geburtsdatum machen.
Rescheduling an appointment and confirming a new time.
Einen Termin verschieben und einen neuen Zeitpunkt bestätigen.
Lesson Roleplay
Imagine you are calling a doctor’s office in Germany to change an appointment. You introduce yourself, say you already have an appointment on Friday, give your name and date of birth, and then confirm a new time on Monday at ten.
Guten Tag, hier ist Emily Smith .
Good day, this is Emily Smith.
Hallo Herr Smith , Praxis Dr. Weber, guten Tag.
Hello Ms. Smith, Dr. Weber’s office, good day.
Ich habe einen Termin am Freitag.
I have an appointment on Friday.
Ich möchte den Termin bitte verschieben.
I would like to reschedule the appointment, please.
Ja, natürlich. Wie ist Ihr Name bitte?
Yes, of course. What is your name, please?
Lesson Vocabulary & Phrases
Guten Tag.
GOO-ten tahk
Good day.
💬 A polite all-purpose greeting. Slightly more formal than "Hallo"—great for phone calls to a doctor's office.
🇩🇪 In Germany, starting a call with a formal greeting like this sounds respectful and professional.
See breakdown →Hier ist
heer ist
This is
💬 Used on the phone to identify yourself: literally "Here is," but in English we say "This is ..."
🇩🇪 On German phone calls, this is a very standard and natural way to introduce yourself.
See breakdown →Hier ist Emily Smith .
heer ist
This is Emily Smith.
💬 Simple phone introduction. You can also say your full name clearly and slowly if the receptionist may need to look you up.
🇩🇪 At a doctor's office, giving first and last name right away helps staff find your appointment faster.
See breakdown →Hallo
HAH-loh
Hello
💬 Friendly and common, but less formal than "Guten Tag."
🇩🇪 Fine in many everyday situations, but for a medical office, "Guten Tag" is usually the safer choice.
See breakdown →Herr Smith
hehr
Ms. Smith
💬 "Herr" means "Mr." Use it with the family name, not the first name, in formal situations.
🇩🇪 German often keeps titles and last names in professional settings longer than casual English does.
See breakdown →Hallo Herr Smith .
HAH-loh hehr
Hello Ms. Smith.
💬 A formal greeting to a man. You could also say "Guten Tag, Herr ^LAST^." for an even more professional tone.
🇩🇪 Patients usually address doctors and office staff formally unless invited to be more informal.
See breakdown →Praxis
PRAHK-sis
Practice; clinic
💬 In medical German, "Praxis" usually means a doctor's office or practice—not "practice" as in training.
🇩🇪 You'll often hear names like "Praxis Dr. Müller" on the phone or on signs outside.
See breakdown →Dr. Weber
dok-TAIR VAY-ber
Dr. Weber
💬 "Dr." is used much like in English. In speech, Germans often pronounce the title clearly and respectfully.
🇩🇪 Academic and professional titles matter in Germany and are commonly used in healthcare settings.
See breakdown →Praxis Dr. Weber.
PRAHK-sis dok-TAIR VAY-ber
Dr. Weber's office.
💬 A typical way for staff to answer the phone. It identifies the practice immediately.
🇩🇪 German receptionists often answer very briefly with the practice name rather than a long greeting.
See breakdown →Learn this vocabulary list the easy way
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