
Making business phone calls: Giving your name and contact details
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Key Phrases
Vorrei parlare con l'avvocato Bianchi.
I'd like to speak with Mr. Bianchi, the lawyer.
Mi dà il suo numero di telefono?
Could you give me your phone number?
Posso lasciare i miei contatti?
Can I leave my contact details?
Skills You'll Learn
Making a formal phone call and asking to speak with someone
Fare una telefonata formale e chiedere di parlare con qualcuno
Giving and asking for contact details (phone number and email)
Fornire e chiedere dati di contatto (numero di telefono ed email)
Using polite expressions on the phone
Usare espressioni di cortesia al telefono
Lesson Roleplay
Imagine you're calling a law office in Italy. You want to speak with a lawyer, but he's busy, so you leave your contact details.
Buongiorno, Studio Rossi. Mi dica.
Good morning, Rossi Office. How can I help you?
Buongiorno, vorrei parlare con l'avvocato Bianchi, per favore.
Good morning, I'd like to speak with Mr. Bianchi, the lawyer, please.
Mi dispiace, è in riunione. Chi parla?
I'm sorry, he's in a meeting. Who's calling?
Sono Emily Smith . Posso lasciare i miei contatti?
This is Emily Smith. Can I leave my contact details?
Certo. Mi ripete il cognome, per favore?
Of course. Could you repeat your surname, please?
Lesson Vocabulary & Phrases
Studio Rossi.
STOO-dyoh ROHS-see
Rossi Office.
🇮🇹 Law firms, accountants and notaries usually answer with just Studio plus the surname. Expect this, not a full greeting.
See breakdown →Mi dica.
mee DEE-kah
How can I help you?
💬 Literally "tell me", in the polite form used for a stranger: dica, not the casual dimmi. It's an invitation to state your business, not a question.
See breakdown →Vorrei parlare
vor-RAY par-LAH-reh
I'd like to speak
💬 vorrei "I would like" is the go-to polite request and works before any action: vorrei prenotare "I'd like to book", vorrei sapere "I'd like to know".
See breakdown →L'avvocato
l ahv-voh-KAH-toh
The lawyer
🇮🇹 Italians use professional titles like avvocato and dottore "doctor/graduate" where English uses Mr. or Ms. Using the title on the phone sounds respectful and normal.
See breakdown →Con l'avvocato Bianchi
kohn l ahv-voh-KAH-toh BYAHN-kee
With lawyer Bianchi
💬 Keep l' before a title when you talk about someone, but drop it when you speak to them directly: Buongiorno, avvocato "Good morning, sir".
See breakdown →Vorrei parlare con l'avvocato Bianchi.
vor-RAY par-LAH-reh kohn l ahv-voh-KAH-toh BYAHN-kee
I'd like to speak with Mr. Bianchi, the lawyer.
💬 Vorrei is the polite way to ask for something. Voglio "I want" sounds blunt on a business call.
See breakdown →Mi dispiace
mee dee-SPYAH-cheh
I'm sorry
È in riunione.
eh een ree-oo-NYOH-neh
She's in a meeting.
💬 Italian usually drops the word for "she" or "he", so è alone means "she is", "he is" or "it is". Context tells you which one is meant.
See breakdown →Mi dispiace, è in riunione.
mee dee-SPYAH-cheh eh een ree-oo-NYOH-neh
I'm sorry, she's in a meeting.
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