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How to Say ‘Sorry, could you say that again, please?’ in Japanese

すみません、もう一度お願いします。

sumi mase n mou itsu do o negai shi masu

[sue-mee mah-SEH n MOH ee-CHEE do oh neh-guy shee mahs]

🇯🇵 In Japan: Opening with すみません softens the request and is completely normal. Locals won't mind repeating themselves, especially in a noisy festival crowd.

Phrase Breakdown

すみません、

sumi mase n

excuse me / sorry

Use this to get attention or to apologize. Say it 'su-mi-ma-sen'.

Example

すみません、駅はどこですか。

Excuse me, where is the station?

Words in this phrase

すみ

sumi

[sue-mee]

excuse

A stem used in polite expressions like apologies or getting someone's attention.

Example

すみません、コンサートのチケットについて聞きたいです。

Excuse me, I would like to ask about the concert tickets.

ませ

mase

[mah-SEH]

polite verb form (here part of 'sumimasen')

The polite auxiliary 'masu' in its stem form 'mase', followed by 'n' to make it negative. Together with 'sumi' it forms 'sumimasen', meaning 'excuse me'.

Example

まだ決まっていません。

It hasn't been decided yet.

ん

n

[n]

(negative ending)

Contracted form of the polite negative ending, as in ありません.

Example

今日は時間がありません。

I don't have time today.

もう一度

mou itsu do

one more time

This means 'once more'. Stretch the 'o' in 'mou' a little.

Example

もう一度見たいです。

I want to see it again.

Words in this phrase

もう

mou

[MOH]

once more; another

With a number, もう means 'another' or 'one more'.

Example

もう一つください。

One more, please.

一

itsu

[ee-CHEE]

one

The number one, combined with counters.

Example

一つください。

One, please.

度

do

[do]

times

Counter for occurrences.

Example

三度目の正直。

Third time's the charm.

お願いします。

o negai shi masu

please

This is a polite request. Say it 'o-ne-ga-i-shi-mas'.

Example

ゆっくりお願いします。

Slowly, please.

Words in this phrase

お

o

[oh]

honorific prefix used in polite expressions

The polite prefix お makes the following word sound more courteous.

Example

お願いできますか。

Could you please do that?

願い

negai

[neh-guy]

request; favor

願い refers to a wish or request, and in お願い it forms a polite request expression.

Example

お願いがあります。

I have a request.

し

shi

[shee]

do

し is the stem of する, meaning to do.

Example

予約しします。

I do the reservation.

ます

masu

[mahs]

polite verb ending

A standard polite ending added to verbs, often used in customer service and formal speech.

Example

予約を確認し ます。

I will confirm the reservation.

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