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How to Say ‘Sorry, once more, please.’ in Japanese

すみません、もう一度お願いします。

sumi mase n mou itsu do o negai shi masu

[soo-mee mah-seh n moh ichi doh oh neh-guy shee mahs]

🇯🇵 In Japan: Cashiers hear this often and won't mind. Many will also turn the register display toward you or point at the total.

Phrase Breakdown

すみません、

sumi mase n

Excuse me / Sorry,

Softens the request that follows. Pause briefly after it.

Example

すみません、わかりません。

Sorry, I don't understand.

Words in this phrase

すみ

sumi

[soo-mee]

excuse me; sorry

A polite attention-getter and light apology. Used to call a pharmacist/staff or to be polite before asking for help.

Example

すみません、薬剤師さん。

Excuse me, pharmacist.

ませ

mase

[mah-seh]

polite negative (part of ません)

「ませ」 is part of 「ません」, the polite negative form.

Example

はいていません。

I haven’t vomited.

ん

n

[n]

negative ending

The final sound completing the negative polite form.

Example

一人は魚が食べられません。

One person cannot eat fish.

もう一度

mou itsu do

once more

Say it 'mō ichido' and hold the long 'o' in mō.

Example

もう一度見せてください。

Please show me once more.

Words in this phrase

もう

mou

[moh]

another; one more

Used to add one more person, often when changing a reservation number.

Example

予約は四人ですが、もう一人来ます。

The reservation is for four people, but one more person is coming.

一

itsu

[ichi]

one

Refers to the number one in counting or sequencing.

Example

一つください。

Please give me one.

度

do

[doh]

time / occurrence

Counter-like word meaning occurrence or time. 一度 means once.

Example

もう一度お願いします、ゆっくりで大丈夫です。

One more time, please; slowly is fine.

お願いします。

o negai shi masu

please

A polite request ending, 'onegai shimas'.

Example

お水をお願いします。

Water, please.

Words in this phrase

お

o

[oh]

honorific prefix

A polite prefix that makes the expression sound more courteous.

Example

お名前をお願いします。

Your name, please.

願い

negai

[neh-guy]

request; favor

願い refers to a wish or request, and in お願い it forms a polite request expression.

Example

お願いがあります。

I have a request.

し

shi

[shee]

do

し is the stem of する, meaning to do.

Example

予約しします。

I do the reservation.

ます

masu

[mahs]

polite verb ending

A polite ending for verbs in present or non-past form.

Example

空いています、だいじょうぶです。

It is available, so it’s okay.

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