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How to Say ‘Sorry to bother you when you're busy.’ in Japanese

お忙しいところすみません。

o isogashii tokoro sumi mase n

[oh ee-soh-gah-shee tokoro soo-mee mah-seh n]

🇯🇵 In Japan: This is the standard cushion at the start of a call or email to someone you don't know well. You say it whether or not they're actually busy, and skipping it can make you sound abrupt.

Phrase Breakdown

お忙しいところ

o isogashii tokoro

while you are busy

Polite opener in business. 忙しい (isogashii) means 'busy'.

Example

お忙しいところ失礼します。

Excuse me for interrupting while you're busy.

Words in this phrase

お

o

[oh]

honorific prefix

お adds politeness to certain words and expressions.

Example

チケットを二枚お願いします。

Two tickets, please.

忙しい

isogashii

[ee-soh-gah-shee]

busy

An i-adjective meaning busy, often used for work or schedules.

Example

今週は仕事が忙しいです。

Work is busy this week.

ところ

tokoro

[tokoro]

point; moment

Used in the grammar pattern for just did something.

Example

今来たところです。

I just got here.

すみません。

sumi mase n

sorry to bother you

Means 'excuse me' or 'sorry'. Here it is an apology for taking someone's time.

Example

遅れてすみません。

Sorry I'm late.

Words in this phrase

すみ

sumi

[soo-mee]

sorry; excuse me

Beginning of a common apology phrase.

Example

遅れてすみませんでした。

I am sorry for being late.

ませ

mase

[mah-seh]

polite negative (part of ません)

「ませ」 is part of 「ません」, the polite negative form.

Example

はいていません。

I haven’t vomited.

ん

n

[n]

negative ending

The final sound completing the negative polite form.

Example

一人は魚が食べられません。

One person cannot eat fish.

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