How to Say ‘User; service user’ in Japanese
利用者
riyou sha
[ree-yoh sha]
💬 Usage Tip: [利用者] is a standard term for a person receiving services. In conversation, staff may also say [ご利用者].
🇯🇵 In Japan: Facilities often avoid overly casual terms; using [利用者] / [ご利用者] helps maintain respectful professionalism.
Phrase Breakdown
利用
riyou
[ree-yoh]
use; utilization
In 利用者, 利用 means “use (a service).” Together with 者 it becomes “service user/client.”
利用者の生活を支えることが私の目標です。
My goal is to support the clients’ daily lives.
者
sha
[sha]
person (suffix)
Suffix meaning “person.” Used in many nouns (e.g., 高齢者). In care, 利用者 = the person who uses the service.
利用者の者としての尊厳を大切にします。
I value the dignity of clients as people.
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