How to Say ‘Handling customers’ in Japanese
お客様の対応
o kyaku sama no taiou
[oh kyah-ku sah-mah noh tie-oh]
💬 Usage Tip: [お客様の対応] literally means "customer handling/response." [の] links the customer to the action area.
🇯🇵 In Japan: In Japanese workplaces, this phrase often implies not just serving customers, but serving them politely and appropriately.
Phrase Breakdown
お客様
o kyaku sama
customer / client / guest
A polite term for a customer or guest; very common in business Japanese.
お客様はこちらです。
This way, customer.
Words in this phrase
お
o
[oh]
honorific prefix
お adds politeness to the word and is common in respectful expressions.
お名前のおは丁寧です。
The o in onamae is polite.
客
kyaku
[kyah-ku]
guest; customer
客 refers to a customer or guest in a business or service context.
客に笑顔で話します。
I speak to the customer with a smile.
様
sama
[sah-mah]
honorific suffix; esteemed
様 adds strong respect, so お客様 is a very polite word for customer.
様をつけると丁寧になります。
Adding sama makes it more polite.
の
no
[noh]
of; linking particle
の connects customer and handling, making the meaning 'customer handling' or 'dealing with customers.'
会社の仕事です。
It is company work.
対応
taiou
[tie-oh]
handling; dealing with; response
対応 refers to the way someone responds to customers or situations.
お客様の対応を学びます。
I learn customer handling.
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