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How to Say ‘Certainly.’ in Japanese

かしこまりました。

kashikomari mashi ta

[kashikomari mashi ta]

🇯🇵 In Japan: [かしこまりました。] is a very standard customer-service reply, more formal than what you'd say to friends. It means the staff has understood and will take care of it.

Phrase Breakdown

かしこまり

kashikomari

[kashikomari]

certainly; understood

A very polite expression used by staff to acknowledge a customer's request.

Example

エチオピアですね。かしこまりました。

Ethiopia, right? Certainly.

ました

mashi ta

past polite ending

Part of the polite past form used here in a set phrase.

Example

わかりました。

I understood.

Words in this phrase

まし

mashi

[mashi]

polite past marker part

Part of the polite past form in かしこまりました.

Example

かしこまりましたと店員さんが言いました。

The staff said, 'Certainly.'

ta

[ta]

past tense ending part

Completes the polite past ending ました.

Example

注文を受けたあと、かしこまりましたと言いました。

After taking the order, they said, 'Certainly.'

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What Learners Are Saying

Teaching in Osaka and I wanted to connect with my students beyond the classroom. The everyday conversation scenarios made my Japanese feel natural, not textbook-y.

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