How do you say "We have accepted your reservation." in Japanese?

"We have accepted your reservation." in Japanese is "承りました。". This phrase is commonly used in Japan.

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How to Say ‘We have accepted your reservation.’ in Japanese

Q: What does "承りました。" mean in English?

"承りました。" means "We have accepted your reservation." in English. Usage tip: [承りました] is a very polite service phrase meaning "we have received / accepted that." You'll hear it when staff confirm reservations, orders, or requests.

承りました。

uketamawari mashi ta

[oo-keh-tah-mah-ree mah-shee tah]

💬 Usage Tip: [承りました] is a very polite service phrase meaning "we have received / accepted that." You'll hear it when staff confirm reservations, orders, or requests.

🇯🇵 In Japan: This is standard customer-service language and sounds more formal than everyday conversation. You're much more likely to hear staff say it than to use it yourself as a customer.

Phrase Breakdown

承り

uketamawari

[oo-keh-tah-mah-ree]

received; accepted politely

A humble service expression meaning 'we have received/understood your request.'

Example

土曜日の七時で承りました。

We've noted Saturday at seven.

ました

mashi ta

did; have done (polite past)

Polite past ending; here it completes 承りました.

Example

受けました。

I received it.

Words in this phrase

まし

mashi

[mah-shee]

polite past stem

Part of the polite past form used in formal customer service language.

Example

ご予約を承りました。

We have received your reservation.

た

[tah]

past tense ending

Marks the sentence as past tense in a polite way.

Example

四名様で承りました。

We've noted it for four people.

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