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How to Say ‘When you visit the restaurant’ in Japanese

ご来店の際に

go raiten no sai ni

[go rye-TEN noh sigh nee]

💬 Usage Tip: 〜の際に is a formal "at the time of…", common in staff speech and on signs: お会計の際に (o-kaikei no sai ni) "when paying".

Phrase Breakdown

ご来店の

go raiten no

your visit to the shop (honorific)

Read 'go-raiten no'. 来店 means 'coming to the store', and ご makes it respectful.

Example

ご来店のお客様へ。

To customers visiting our store.

Words in this phrase

ご

go

[go]

honorific prefix

A prefix added to words to show respect.

Example

ご出発はいつですか?

When is your departure?

来店

raiten

[rye-TEN]

visiting the store

Coming to a shop or restaurant; used by staff about customers.

Example

ご来店ありがとうございます。

Thank you for visiting us.

の

no

[noh]

of; linking particle

Links two nouns to make “after meals”: ごはんのあと.

Example

ごはんのあとにお薬を飲みます。

I take medicine after meals.

際に

sai ni

at the time of / when

Read 'sai ni'. This is a formal way to say 'when'.

Example

お帰りの際にどうぞ。

Please take one when you leave.

Words in this phrase

際

sai

[sigh]

occasion; time when

Formal word for 'at the time of'.

Example

お帰りの際にお知らせください。

Please let us know when you leave.

に

ni

[nee]

in; at; to

Particle indicating location or target state.

Example

手元に置きたいです。

I want to keep it at hand.

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