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How to Say ‘We look forward to seeing you’ in Japanese

お待ちしております

o machi shi te ori masu

[o machi shi te ori masu]

💬 Usage Tip: [お待ちしております] literally uses [待つ] "to wait," but in business Japanese it often means "we look forward to seeing you." This pattern softens direct emotion into polite service language, like [お越しをお待ちしております] for "we look forward to your visit."

🇯🇵 In Japan: This is very standard polite wording from restaurants, hotels, and shops after a booking or inquiry. It sounds warm and professional, but customers normally wouldn't say it back to staff.

Phrase Breakdown

お待ちして

o machi shi te

Words in this phrase

お

o

[o]

polite prefix

A polite prefix used to show polite actions or words.

Example

お待ちしておりますので、どうぞおかけください。

As we are waiting, please have a seat.

待ち

machi

[machi]

wait

Refers to the act of waiting politely.

Example

順番をお待ちしております。

We are waiting for our turn.

し

shi

[shi]

do (polite)

Conveys a respectful way of performing actions.

Example

すぐにお待ちしております。

We will be waiting shortly.

て

te

[te]

and then

Used to show sequence or continuity politely.

Example

お待ちしておりますので、ごゆっくりお過ごしください。

We are waiting, so please take your time.

おります

ori masu

Words in this phrase

おり

ori

[ori]

to be (humble)

A modest or humble form of expressing presence.

Example

ご来店をお待ちしております。

We are humbly waiting for your visit.

ます

masu

[masu]

to do (polite)

Indicative of a polite or courteous action.

Example

ここでお待ちしております。

We are waiting here.

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