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How to Say ‘Sorry, the hot water isn't coming out.’ in Japanese

すみません、お湯が出ないんです。

sumi mase n o yu ga de nai n desu

[soo-mee mah-seh n oh YOO ga deh nai n dess]

💬 Usage Tip: 出る "to come out" is the verb for water, and also for things like gas, flowing from a tap. 出ない is its "not" form.

Phrase Breakdown

すみません、

sumi mase n

Excuse me,

Opens a polite request or complaint. Pause briefly at the comma.

Example

すみません、ちょっといいですか。

Excuse me, do you have a moment?

Words in this phrase

すみ

sumi

[soo-mee]

excuse me; sorry

A polite attention-getter and light apology. Used to call a pharmacist/staff or to be polite before asking for help.

Example

すみません、薬剤師さん。

Excuse me, pharmacist.

ませ

mase

[mah-seh]

polite negative (part of ません)

「ませ」 is part of 「ません」, the polite negative form.

Example

はいていません。

I haven’t vomited.

ん

n

[n]

negative ending

The final sound completing the negative polite form.

Example

一人は魚が食べられません。

One person cannot eat fish.

お湯が

o yu ga

hot water (subject)

お湯 (oyu) means hot water, and が (ga) marks the subject. Say 'o-yu-ga'.

Example

お湯が沸きました。

The water has boiled.

Words in this phrase

お

o

[oh]

honorific prefix

お adds politeness to certain words and expressions.

Example

チケットを二枚お願いします。

Two tickets, please.

湯

yu

[YOO]

hot water

Heated water from a tap or shower.

Example

お湯を使います。

I use hot water.

が

ga

[ga]

subject marker

A particle marking the subject of the sentence.

Example

興味がある分野を教えてください。

Please tell me the field you are interested in.

出ないんです。

de nai n desu

isn't coming out

Negative of 出る (deru) plus explanatory んです. Say it as 'de-nain-dess'.

Example

電気が出ないんです。

The electricity isn't working.

Words in this phrase

出

de

[deh]

come out (flow)

Stem of 出る; for water, to run from the tap.

Example

蛇口から水が出ます。

Water comes from the faucet.

ない

nai

[nai]

not

Indicates negation or absence.

Example

問題はない。

There is no problem.

ん

n

[n]

(explanatory n)

Casual form of の; adds a tone of seeking or giving an explanation, often before です.

Example

どうしたんですか。

What happened?

です

desu

[dess]

is; polite copula

A polite sentence ending used in formal conversation.

Example

少し伺いたいです。

I would like to ask a little.

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