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How to Say ‘Can I return this?’ in Japanese

これは返品できますか。

kore wa henpin deki masu ka

[koh-reh wah hen-peen deh-kee mahss kah]

🇯🇵 In Japan: Return policies in Japan are often stricter than in some other countries, especially for opened items, sale items, cosmetics, or underwear. This question is useful, but don't assume returns are standard.

Phrase Breakdown

これ

kore

[koh-reh]

this

A pronoun referring to this item.

Example

これは返品できますか。

Can this be returned?

wa

[wah]

topic marker

Marks this item as the topic of the question.

Example

これは大丈夫です。

This one is okay.

返品

henpin

[hen-peen]

return

Returning an item to the store after purchase.

Example

返品はできますか。

Can I return it?

でき

deki

[deh-kee]

can do

The stem of できる, showing ability or possibility.

Example

交換ができます。

An exchange is possible.

ます

masu

[mahss]

polite verb ending

A polite non-past ending on verbs.

Example

返品できます。

It can be returned.

ka

[kah]

?; question marker

Makes the sentence a polite question.

Example

できますか。

Can it be done?

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