Restaurant reservations Part 4: Asking about accessibility features for disabled guests.
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Key Phrases
Quiero hacer una reservación para mañana.
I'd like to make a reservation for tomorrow.
Para cuatro personas, por favor, a las siete.
For four people, please, at seven.
Mi mamá usa silla de ruedas. ¿Tienen rampa y baño accesible?
My mom uses a wheelchair. Do you have a ramp and an accessible bathroom?
Skills You'll Learn
Make a restaurant reservation for a specific day, time, and number of people.
Hacer una reservación en un restaurante para un día, una hora y un número de personas.
Ask and answer polite questions during a reservation conversation.
Hacer y responder preguntas corteses durante una conversación de reservación.
Discuss accessibility needs, including ramps, space between tables, and accessible bathrooms.
Hablar sobre necesidades de accesibilidad, incluyendo rampa, espacio entre las mesas y baño accesible.
Lesson Roleplay
Imagine you are calling a restaurant in Mexico to make a reservation for four people for tomorrow at seven, and you also want to ask whether the entrance and bathroom are wheelchair accessible for your mom.
Hola, buenas tardes. Quiero hacer una reservación para mañana.
Hello, good afternoon. I’d like to make a reservation for tomorrow.
Claro, con gusto. ¿Para cuántas personas?
Of course, with pleasure. For how many people?
Para cuatro personas, por favor.
For four people, please.
Perfecto. ¿A qué hora les gustaría venir?
Perfect. What time would you like to come?
A las siete. También quiero preguntar algo importante.
At seven. I also want to ask something important.
Lesson Vocabulary & Phrases
Hola.
OH-lah
Hello.
Buenas tardes.
BWEH-nahs TAR-dehs
Good afternoon.
🇲🇽 [Buenas tardes] is the normal polite greeting from afternoon into evening in Mexico, including on the phone. It's a bit more courteous than just [hola] when you're calling a business.
See breakdown →Hola, buenas tardes.
OH-lah BWEH-nahs TAR-dehs
Hello, good afternoon.
🇲🇽 On a call with a restaurant, opening with [Hola, buenas tardes] sounds natural and polite in Mexico. It's a standard businesslike greeting without being stiff.
See breakdown →Quiero.
KYEH-roh
I want to.
💬 For polite requests in Mexico, [quiero] can sound a bit direct by itself, but it softens naturally when followed by another verb: [Quiero hacer una reservación]. Same pattern: [Quiero preguntar algo].
See breakdown →Hacer una reservación
ah-SEHR OO-nah reh-sehr-vah-SYOHN
Make a reservation
💬 Spanish often uses [hacer] for actions where English uses a more specific verb. This same pattern works in lots of service situations: [hacer una reservación], [hacer una cita].
See breakdown →Quiero hacer una reservación.
KYEH-roh ah-SEHR OO-nah reh-sehr-vah-SYOHN
I'd like to make a reservation.
🇲🇽 In Mexico, [reservación] is understood, but [reserva] is often more common in everyday speech. Either works fine with a restaurant.
See breakdown →Para mañana.
PAH-rah mahn-YAH-nah
For tomorrow.
Claro.
KLAH-roh
Of course.
Con gusto
kohn GOOS-toh
With pleasure / gladly
🇲🇽 [Con gusto] is very common in customer service in Mexico. It means more than literal "with pleasure" here; it signals willing, polite help.
See breakdown →Learn this vocabulary list the easy way
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