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How to Say ‘I wanted to ask about the cancellation policy.’ in French

Je voulais me renseigner sur les conditions d'annulation.

zhuh voo-leh muh rahn-say-NYAY suur leh kohn-dee-SYOHN dee ah-new-lah-SYOHN

[zhuh voo-leh muh rahn-say-NYAY suur leh kohn-dee-SYOHN dee ah-new-lah-SYOHN]

🇫🇷 In France: This is a routine, polite way to raise the topic on the phone. It doesn't signal that you plan to cancel.

Phrase Breakdown

Je voulais me renseigner

zhuh voo-leh muh rahn-say-NYAY

I wanted to inquire

A polite way to open a request. Pronounce 'gn' as 'ny'.

Example

Bonjour, je voulais me renseigner.

Hello, I wanted to ask about something.

Words in this phrase

[zhuh]

Pronoun used by the speaker to identify themselves.

Example

Je suis content.

I am happy.

voulais

[voo-leh]

wanted

Imperfect form of vouloir, often used to sound polite and less direct in emails.

Example

Je voulais vous remercier pour notre discussion.

I wanted to thank you for our discussion.

[muh]

myself

Reflexive pronoun used with se sentir to express how you feel.

Example

Dans « je me sens », me montre que l'on parle de son propre ressenti.

In 'je me sens,' me shows that one is talking about one's own feeling.

renseigner

[rahn-say-NYAY]

to inform (oneself), to enquire

With 'se', it means to find out or ask for information.

Example

Il faut se renseigner avant de réserver.

You should find out before booking.

sur les conditions

suur leh kohn-dee-SYOHN

about the conditions

Here 'sur' means 'about'. Use the rounded French 'u' in 'sur'.

Example

Je lis sur les conditions de vente.

I'm reading about the terms of sale.

Words in this phrase

sur

[suur]

about / on

A preposition used when asking or giving information about a topic.

Example

Sur votre site, j’ai lu vos engagements sociaux.

On your website, I read about your social commitments.

les

[leh]

the

Used before plural nouns to denote particularity.

Example

Les années passent vite.

The years pass quickly.

conditions

[kohn-dee-SYOHN]

conditions, terms

The rules or terms that apply to something.

Example

Lisez les conditions de vente.

Read the terms of sale.

d'annulation.

dee ah-new-lah-SYOHN

of cancellation

Completes the phrase 'cancellation terms'. Glide smoothly: 'da-nu-la-syon'.

Example

La politique d'annulation est stricte.

The cancellation policy is strict.

Words in this phrase

[dee]

Used to indicate possession or connection.

Example

Le livre d'un ami.

The book of a friend.

annulation

[ah-new-lah-SYOHN]

cancellation

The act of cancelling something, like a booking.

Example

L'annulation est gratuite.

Cancellation is free.

Guides for French learners

Ordering in French: Cafés, Bakeries and Restaurants (with Menu Vocabulary)How to order in French at a café, a bakery and a restaurant: the phrases, the questions staff ask, and the menu and food vocabulary to understand the answers.Hello in French: Greetings, Good Evening and How to Answer "How Are You?"How to say hello in French, when to switch to good evening, how to ask how are you and what to answer, with tu vs vous and native audio.

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