Wrist watches: At the boutique level chatting with clients about their watches and repairs
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Key Phrases
Comment puis-je vous aider?
How can I help you?
Je vous ferai un devis.
I'll give you a quote.
Est-ce que la montre a pris des chocs?
Has the watch taken any hits?
Skills You'll Learn
Offering assistance
Offrir de l'aide
Discussing watch repairs
Discuter des réparations de montres
Expressing gratitude
Exprimer de la gratitude
Lesson Roleplay
Imagine you're in a watch repair shop in France. A customer approaches the watchmaker with a non-functioning mechanical watch. The conversation unfolds as they discuss the watch's issues and the repair process, including the cost and time it may take. The interaction highlights a common customer-service scenario, providing a glimpse into the typical process of diagnosing and resolving mechanical problems with watches.
Bonjour! Comment puis-je vous aider aujourd'hui?
Hello! How can I help you today?
Bonjour, j'ai un problème avec ma montre mécanique, elle ne fonctionne plus.
Hello, I have a problem with my mechanical watch, it's not working anymore.
Je vois. Depuis combien de temps avez-vous cette montre?
I see. How long have you had this watch?
Ça fait presque cinq ans maintenant.
It's been almost five years now.
D'accord, il se peut qu'elle ait besoin d'un service complet. Est-ce que la montre a pris des chocs récemment?
Alright, it might need a full service. Has the watch taken any hits recently?
Lesson Vocabulary & Phrases
Bonjour
bohn-zhoor
Hello
Comment
koh-mahn
How
Puis-je
pwee zhuh
Can I
💬 [Puis-je] flips the usual order to make a polite question: literally "can I?" You can reuse that pattern with other verbs, like [dois-je] for "must I?".
See breakdown →Vous aider?
voo eh-day
Help you?
Comment puis-je vous aider?
koh-mahn pwee zhuh voo eh-day
How can I help you?
🇫🇷 This is a standard polite opener in a shop and sounds professional without being stiff. A sales assistant or repair staff member would naturally use it with customers.
See breakdown →J'ai
zh ay
I have
💬 [J'] is the shortened form of [je] before a vowel sound, so it has to stay attached to the next word: [j'ai], [j'attends]. Never use [j'] on its own.
See breakdown →Un problème.
uh proh-blehm
A problem.
J'ai un problème.
zh ay uhn proh-blehm
I have a problem.
Ma montre
mah mohntre
My watch
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