
Telling landlord hot water is broken: Explaining the problem
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Key Phrases
Ich habe ein Problem.
I have a problem.
Was ist los?
What's wrong?
Das warme Wasser ist kaputt.
The hot water is broken.
Skills You'll Learn
Reporting a problem in an apartment
Ein Problem in der Wohnung melden
Describing that only cold water is coming
Beschreiben, dass nur kaltes Wasser kommt
Politely asking someone to let you know
Höflich darum bitten, Bescheid zu sagen
Lesson Roleplay
Imagine you are calling or speaking to your landlord or building manager because the hot water in your apartment is not working, and you need to explain the problem clearly and politely.
Guten Tag. Ich habe ein Problem in der Wohnung.
Good day. I have a problem in the apartment.
Guten Tag, Emily . Was ist denn los?
Good day, Emily. What’s wrong?
Das warme Wasser ist kaputt.
The hot water is not working.
Oh nein. Seit wann ist das so?
Oh no. How long has it been like that?
Seit heute Morgen kommt nur kaltes Wasser.
Since this morning, only cold water has been coming out.
Lesson Vocabulary & Phrases
Guten
GOO-ten
Good
💬 'Guten' is the masculine accusative form of 'gut.' You hear it in fixed greetings like 'Guten Tag.' Tiny grammar, big usefulness.
🇩🇪 In Germany, a polite greeting matters. Starting with 'Guten Tag' sounds respectful, especially with a landlord or building manager.
See breakdown →Tag
tahk
Day
💬 'Tag' literally means 'day,' but in greetings it works like 'hello.' Short, simple, classic.
🇩🇪 You can use 'Tag' alone in casual speech, but with a landlord, 'Guten Tag' is the safer choice.
See breakdown →Guten Tag.
GOO-ten tahk
Good day.
💬 A standard formal greeting. Great opener before explaining a housing problem.
🇩🇪 This is a very normal and polite way to begin a call or message to a landlord in Germany.
See breakdown →Ich habe
ikh HAH-buh
I have
💬 Super useful chunk: 'Ich habe ...' = 'I have ...' You can add many nouns after it, like 'ein Problem.'
🇩🇪 Germans often communicate clearly and directly in repair situations, so 'Ich habe ein Problem' sounds natural, not rude.
See breakdown →Ein Problem
ine proh-BLAYM
A problem
💬 'Problem' looks like English—nice bonus! In German it is neuter: 'das Problem,' but after 'ich habe' you say 'ein Problem.'
🇩🇪 When reporting an apartment issue, being direct about the problem is normal and expected.
See breakdown →Ich habe ein Problem.
ikh HAH-buh ine proh-BLAYM
I have a problem.
💬 A clear starter sentence when something in the apartment is not working.
🇩🇪 This is polite but direct—the sweet spot in German service and housing communication.
See breakdown →In
in
In
💬 Same as English, but watch the article after it: 'in der Wohnung.' Prepositions love causing grammar adventures.
🇩🇪 Very useful for describing where a repair issue is happening.
See breakdown →Der Wohnung
dair VOH-noong
The apartment
💬 The base noun is 'die Wohnung' = 'the apartment.' After 'in,' it becomes 'der Wohnung' here because of case.
🇩🇪 'Wohnung' is the common word for an apartment or flat in Germany.
See breakdown →In der Wohnung
in dair VOH-noong
In the apartment
💬 Useful location phrase. Literally: 'in the apartment.'
🇩🇪 Helpful when you want to specify that the issue is inside your rented flat, not in the whole building.
See breakdown →Learn this vocabulary list the easy way
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