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Scene illustrating a German-language telling landlord hot water is broken conversation

Key Phrases

Das warme Wasser ist kaputt.

The hot water is broken.

Seit wann ist es kaputt?

Since when has it been broken?

Passt dir zehn Uhr?

Does 10 o'clock work for you?

Skills You'll Learn

Reporting a household problem to a landlord or service person.

Ein Haushaltsproblem einem Vermieter oder Handwerker melden.

Explaining when a problem started and describing what is happening.

Erklären, seit wann ein Problem besteht und was passiert.

Arranging an appointment time and confirming availability.

Einen Termin vereinbaren und die Verfügbarkeit bestätigen.

Lesson Roleplay

Imagine you are talking to your landlord or building manager because the hot water is not working. You explain the problem, say since when it has been broken, and arrange a time for the plumber to come.

Hallo, ich wollte sagen, das warme Wasser ist kaputt.

Hello, I wanted to say that the hot water is broken.

Oh nein, seit wann ist es kaputt?

Oh no, since when has it been broken?

Seit gestern Abend kommt nur kaltes Wasser.

Since last night, only cold water is coming out.

Das tut mir leid. Ich rufe heute einen Klempner an.

I'm sorry. I'll call a plumber today.

Danke. Wann kann der Klempner kommen?

Thank you. When can the plumber come?

Lesson Vocabulary & Phrases

👋

Hallo.

HAH-loh

Hello.

💬 A friendly all-purpose greeting. Easy win: use "Hallo" in almost any casual or neutral situation.

🇩🇪 In Germany, people often get to the point quickly after greeting—especially in repair or landlord calls.

See breakdown →
🙋

Ich

ikh

I

💬 Basic subject pronoun: "ich" = "I." The "ch" is soft—like a gentle hiss, not a hard "k."

🇩🇪 Clear, direct statements with "Ich..." are common and appreciated in practical conversations.

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👉

Wollte

VOL-tuh

Wanted

💬 "wollte" is past tense of "wollen" and often softens a statement: "Ich wollte sagen..." sounds polite, not pushy.

🇩🇪 German often uses slightly softened phrasing in service situations, but still stays quite direct overall.

See breakdown →
💬

Sagen

ZAH-guhn

To say

💬 "sagen" means "to say/tell." Super useful verb for reporting problems: "Ich wollte sagen..."

🇩🇪 When speaking to landlords or building managers, stating the issue clearly is more important than sounding overly elaborate.

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🙋👉💬

Ich wollte sagen...

ikh VOL-tuh ZAH-guhn

I wanted to say...

💬 A polite opener. More natural English might be "I just wanted to say..." or "I wanted to let you know..."

🇩🇪 This is polite, but in Germany many people would also simply say the problem right away: "Das warme Wasser ist kaputt."

See breakdown →
💧

Das Wasser

dahs VAH-ser

The water

💬 "das" is the neuter article: "das Wasser." Memorize it as a chunk.

🇩🇪 In apartment issues, be specific: water, heating, electricity, and internet are usually reported very directly.

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🌡️

Warm

varm

Warm

💬 "warm" means warm/hot-ish, but in everyday housing context "warmes Wasser" is how Germans say "hot water."

🇩🇪 Even if it is really hot water, Germans usually still say "warmes Wasser," not something dramatic like "heißes Wasser" here.

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♨️💧

Das warme Wasser

dahs VAR-muh VAH-ser

The hot water

💬 Adjective ending alert: "das warme Wasser" because the adjective follows "das." Tiny grammar, big usefulness.

🇩🇪 "Warmes Wasser" is the standard phrase when reporting hot water problems to a landlord or plumber.

See breakdown →
➡️

Ist

ist

Is

💬 From "sein" = "to be." Short but mighty—German loves building clear statements with it.

🇩🇪 Very common in repairs: "ist kaputt," "ist kalt," "ist aus," "ist nicht möglich."

See breakdown →
🚀

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