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Scene illustrating a German-language visiting the ausländerbehörde conversation

Key Phrases

Wie kann ich Ihnen helfen?

How can I help you?

Ich möchte meine Aufenthaltserlaubnis verlängern.

I would like to extend my residence permit.

Haben Sie Ihre Unterlagen dabei?

Do you have your documents with you?

Skills You'll Learn

Greeting someone politely in an office or appointment setting.

Jemanden in einer Behörde oder bei einem Termin höflich begrüßen.

Explaining the purpose of an appointment about a residence permit.

Den Zweck eines Termins zur Verlängerung der Aufenthaltserlaubnis erklären.

Answering questions about documents and confirming what you have with you.

Fragen zu Unterlagen beantworten und bestätigen, was man dabeihat.

Lesson Roleplay

Imagine you are at a German immigration office for an appointment to extend your residence permit. You speak politely with the staff member and show your passport and application form.

Guten Tag.

Good day.

Guten Tag. Wie kann ich Ihnen helfen?

Good day. How can I help you?

Ich habe einen Termin.

I have an appointment.

Ja, natürlich. Worum geht es?

Yes, of course. What is it about?

Ich möchte meine Aufenthaltserlaubnis verlängern.

I would like to extend my residence permit.

Lesson Vocabulary & Phrases

👋☀️

Guten Tag.

GOO-ten tahk

Good day.

💬 A formal greeting. Literally: "good day." Use it with strangers, officials, or in shops.

🇩🇪 In Germany, polite greetings matter a lot. Saying "Guten Tag" at an office counter is a strong first impression.

See breakdown →
❓🤝

Wie kann ich... helfen?

vee kahn ikh HEL-fen

How can I... help?

💬 The full polite pattern is usually "Wie kann ich Ihnen helfen?" with "Ihnen" = "you" (formal).

🇩🇪 At offices and service desks, formal language is the default. Friendly, but professional.

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❓🤝

Wie kann ich Ihnen helfen?

vee kahn ikh EE-nen HEL-fen

How can I help you?

💬 "Ihnen" is the formal "you" in dative case. A very useful customer-service phrase.

🇩🇪 You'll hear this often in German offices, pharmacies, banks, and immigration departments.

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📅

Einen Termin

EYE-nen tehr-MEEN

An appointment

💬 "Termin" is masculine: "der Termin." After "haben," it becomes "einen Termin" in the accusative.

🇩🇪 Appointments are a big deal in Germany. Showing up without one may not work in many offices.

See breakdown →
🗓️✅

Ich habe einen Termin.

ikh HAH-beh EYE-nen tehr-MEEN

I have an appointment.

💬 A super practical phrase. Stress "Termin" clearly so the staff understands your purpose right away.

🇩🇪 At many Behörden (government offices), this sentence is your golden ticket to the right queue.

See breakdown →

Ja.

yah

Yes.

💬 Short, simple, and essential. Pronounced like "yah."

🇩🇪 German "Ja" can sound direct to English ears, but it's completely normal and not rude.

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Natürlich

nah-TUER-likh

Of course

💬 Means "naturally / of course." It sounds helpful and positive.

🇩🇪 In conversation, "Natürlich" can make your reply sound warm and cooperative.

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Ja, natürlich.

yah nah-TUER-likh

Yes, of course.

💬 A nice combination: simple agreement plus friendliness. Easy and useful.

🇩🇪 This sounds polite and reassuring, especially in formal service situations.

See breakdown →

Worum

voh-RUHM

About what

💬 "Worum" = "about what." It often appears in the question "Worum geht es?"

🇩🇪 German likes compact question words like this—tiny word, big usefulness!

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🚀

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