
Making business phone calls: Asking to speak with someone and leaving a message
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Key Phrases
Kann ich bitte Herrn Krause sprechen?
May I speak to Mr. Krause, please?
Möchten Sie eine Nachricht hinterlassen?
Would you like to leave a message?
Er soll mich bitte zurückrufen.
He should call me back, please.
Skills You'll Learn
Asking for a person on the phone
Am Telefon nach einer Person fragen
Leaving a message and politely requesting a callback
Eine Nachricht hinterlassen und höflich um Rückruf bitten
Politely ending a phone conversation
Ein Telefongespräch höflich beenden
Lesson Roleplay
Imagine you're calling a company in Germany. You want to speak to Mr. Krause, but if he's not available, you'll leave a message asking him to call you back.
Firma Becker, Anna Wolf am Apparat. Guten Tag!
Becker Company, Anna Wolf speaking. Good afternoon!
Guten Tag, hier ist Emily Smith . Kann ich bitte Herrn Krause sprechen?
Good afternoon, this is Emily Smith. May I speak to Mr. Krause, please?
Herr Krause ist leider gerade in einer Besprechung.
Unfortunately, Mr. Krause is in a meeting at the moment.
Ach so. Wann ist er wieder da?
I see. When will he be back?
Am Nachmittag. Möchten Sie eine Nachricht hinterlassen?
In the afternoon. Would you like to leave a message?
Lesson Vocabulary & Phrases
Firma Becker
FEER-mah BEK-er
Becker Company
🇩🇪 German offices usually answer with the company name, then the person's own name. A plain Hallo? sounds unprofessional at work.
See breakdown →Anna Wolf am Apparat.
AH-nah volf ahm ah-pah-RAHT
Anna Wolf speaking.
💬 Apparat means "device", so this is literally "Anna Wolf at the device". It's a fixed phone formula, and you can drop in your own name.
See breakdown →Hier ist Emily Smith .
heer ist
This is Emily Smith.
Kann ich bitte…?
kahn ikh BIT-eh
Can I please…?
💬 After Kann ich bitte, the main verb goes to the very end: Kann ich bitte Frau Schmidt sprechen?. Swap in any name before sprechen.
See breakdown →Herrn Krause sprechen
hairn KROW-zeh SHPRE-khen
Speak to Mr. Krause
💬 Herr gains an n when he's the person you want: Herrn Krause. Frau never changes: Frau Krause sprechen.
🇩🇪 In business calls, ask for people by Herr or Frau plus surname. Using a first name assumes a familiarity you don't have.
See breakdown →Kann ich bitte Herrn Krause sprechen?
kahn ikh BIT-eh hairn KROW-zeh SHPRE-khen
May I speak to Mr. Krause, please?
Leider
LY-der
Unfortunately
🇩🇪 Receptionists start bad news with leider, as in Er ist leider nicht da "He's not here, unfortunately". When you hear it, expect a no.
See breakdown →In einer Besprechung
in EYE-ner beh-SHPREH-khoong
In a meeting
💬 When in says where someone is, eine becomes einer. Same with in einer Konferenz "in a conference".
See breakdown →Ach so.
ahkh zoh
I see.
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