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Scene illustrating a German-language making business phone calls conversation

Key Phrases

Kann ich bitte Herrn Krause sprechen?

May I speak to Mr. Krause, please?

Möchten Sie eine Nachricht hinterlassen?

Would you like to leave a message?

Er soll mich bitte zurückrufen.

He should call me back, please.

Skills You'll Learn

Asking for a person on the phone

Am Telefon nach einer Person fragen

Leaving a message and politely requesting a callback

Eine Nachricht hinterlassen und höflich um Rückruf bitten

Politely ending a phone conversation

Ein Telefongespräch höflich beenden

Lesson Roleplay

Imagine you're calling a company in Germany. You want to speak to Mr. Krause, but if he's not available, you'll leave a message asking him to call you back.

Firma Becker, Anna Wolf am Apparat. Guten Tag!

Becker Company, Anna Wolf speaking. Good afternoon!

Guten Tag, hier ist Emily Smith . Kann ich bitte Herrn Krause sprechen?

Good afternoon, this is Emily Smith. May I speak to Mr. Krause, please?

Herr Krause ist leider gerade in einer Besprechung.

Unfortunately, Mr. Krause is in a meeting at the moment.

Ach so. Wann ist er wieder da?

I see. When will he be back?

Am Nachmittag. Möchten Sie eine Nachricht hinterlassen?

In the afternoon. Would you like to leave a message?

Lesson Vocabulary & Phrases

🏢👨‍💼

Firma Becker

FEER-mah BEK-er

Becker Company

🇩🇪 German offices usually answer with the company name, then the person's own name. A plain Hallo? sounds unprofessional at work.

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👩🗣️

Anna Wolf am Apparat.

AH-nah volf ahm ah-pah-RAHT

Anna Wolf speaking.

💬 Apparat means "device", so this is literally "Anna Wolf at the device". It's a fixed phone formula, and you can drop in your own name.

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👉🙋

Hier ist Emily Smith .

heer ist

This is Emily Smith.

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🙏❓

Kann ich bitte…?

kahn ikh BIT-eh

Can I please…?

💬 After Kann ich bitte, the main verb goes to the very end: Kann ich bitte Frau Schmidt sprechen?. Swap in any name before sprechen.

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🗣️👨

Herrn Krause sprechen

hairn KROW-zeh SHPRE-khen

Speak to Mr. Krause

💬 Herr gains an n when he's the person you want: Herrn Krause. Frau never changes: Frau Krause sprechen.

🇩🇪 In business calls, ask for people by Herr or Frau plus surname. Using a first name assumes a familiarity you don't have.

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🙏🗣️👨❓

Kann ich bitte Herrn Krause sprechen?

kahn ikh BIT-eh hairn KROW-zeh SHPRE-khen

May I speak to Mr. Krause, please?

See breakdown →
😔

Leider

LY-der

Unfortunately

🇩🇪 Receptionists start bad news with leider, as in Er ist leider nicht da "He's not here, unfortunately". When you hear it, expect a no.

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🧑‍🤝‍🧑💼

In einer Besprechung

in EYE-ner beh-SHPREH-khoong

In a meeting

💬 When in says where someone is, eine becomes einer. Same with in einer Konferenz "in a conference".

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👀✅

Ach so.

ahkh zoh

I see.

See breakdown →
🚀

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