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Scene illustrating a Italian-language getting through the questura conversation
Lesson

Getting through the Questura: Giving your fingerprints for your permesso di soggiorno

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Key Phrases

Ho un appuntamento per le impronte digitali.

I have an appointment for my fingerprints.

Metta le quattro dita della mano destra qui.

Put the four fingers of your right hand here.

Le arriva un SMS quando è pronto.

You'll get a text message when it's ready.

Skills You'll Learn

Being able to explain the purpose of an official appointment

Saper spiegare lo scopo di un appuntamento ufficiale

Understanding and following physical instructions during a procedure

Capire e seguire istruzioni fisiche durante una procedura

Asking about and confirming next steps after a bureaucratic process

Chiedere e confermare i prossimi passi dopo una pratica burocratica

Lesson Roleplay

Imagine you're at the police immigration office in Italy for your residence permit. You have an appointment to give your fingerprints.

Buongiorno. Ho un appuntamento per le impronte digitali.

Good morning. I have an appointment for my fingerprints.

Buongiorno. Mi dà il passaporto e la ricevuta, per favore?

Good morning. Could you give me your passport and the receipt, please?

Ecco a Lei.

Here you are.

Grazie. Metta le quattro dita della mano destra qui.

Thank you. Put the four fingers of your right hand here.

Così va bene?

Is this okay?

Lesson Vocabulary & Phrases

📅🙋

Ho un appuntamento

oh oon ap-poon-tah-MEN-toh

I have an appointment

💬 Ho "I have" is spelled with an h that's never pronounced: (oh). The same silent h shows up in hai "you have" and ha "he/she has".

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🖐️🔍

Le impronte digitali

leh eem-PROHN-teh dee-jee-TAH-lee

Fingerprints

💬 digitali comes from dito "finger", not from anything to do with computers. So impronte digitali is literally "finger prints".

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📅🙋🖐️🔍

Ho un appuntamento per le impronte digitali.

oh oon ap-poon-tah-MEN-toh pehr leh eem-PROHN-teh dee-jee-TAH-lee

I have an appointment for my fingerprints.

🇮🇹 Show the appointment letter or SMS together with your post-office receipt at the entrance. Staff often won't let you in without them.

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📅

L'appuntamento

l ap-poon-tah-MEN-toh

Appointment

💬 lo "the" shortens to l' before a vowel and attaches to the noun. Same with l'ufficio "the office".

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❓🛂🤲

Mi dà il passaporto?

mee dah eel pahs-sah-POR-toh

Can you give me your passport?

💬 The accent matters. dà means "gives", while da without an accent means "from".

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🧾

La ricevuta

lah ree-cheh-VOO-tah

The receipt

🇮🇹 This is the slip you got at the post office when you sent your application. Guard it, because it's your proof that you're legally waiting for the permit.

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🙏

Per favore

pehr fah-VOH-reh

Please

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❓🛂🧾🤲🙏

Mi dà il passaporto e la ricevuta, per favore?

mee dah eel pahs-sah-POR-toh eh lah ree-cheh-VOO-tah pehr fah-VOH-reh

Could you give me the passport and the receipt, please?

💬 Italians make polite requests with a plain question, without any "could". Same pattern: Mi passa la penna? "Could you pass me the pen?"

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🤲

Ecco a Lei.

EH-koh ah LAY

Here you are.

🇮🇹 This is the natural thing to say as you slide your documents across the counter. It's polite and formal, just right for an official.

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