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Scene illustrating a Italian-language restaurant reservations part 4 (advanced) conversation
Lesson

Restaurant reservations Part 4 (Advanced): Asking about accessibility features for disabled guests.

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Key Phrases

Il locale è accessibile, o ci sono scalini all'ingresso?

Is the restaurant accessible, or are there steps at the entrance?

Riuscirebbe a entrarci con la sedia a rotelle?

Would she be able to get in with the wheelchair?

A che nome prenoto, e per che ora?

What name should I book under, and for what time?

Skills You'll Learn

Booking a table at a restaurant specifying day and time

Prenotare un tavolo al ristorante specificando giorno e ora

Asking about accessibility for wheelchair users

Chiedere informazioni sull'accessibilità per persone in carrozzina

Thanking and expressing appreciation politely

Ringraziare ed esprimere apprezzamento in modo cortese

Lesson Roleplay

Imagine you're calling a small restaurant in Italy. You want to book a table for Saturday and check that your mother can get in with her wheelchair.

Trattoria Da Gino, buonasera, mi dica.

Trattoria Da Gino, good evening, how can I help?

Buonasera. Vorrei prenotare per sabato sera, quattro persone, ma prima volevo chiederle una cosa sull'accessibilità.

Good evening. I'd like to book for Saturday evening, four people, but first I wanted to ask you something about accessibility.

Certo, prego, mi dica pure.

Of course, please, go ahead.

Mia madre è in carrozzina. Il locale è accessibile, o ci sono scalini all'ingresso?

My mother uses a wheelchair. Is the restaurant accessible, or are there steps at the entrance?

All'ingresso c'è un gradino, però abbiamo una rampa mobile: basta avvisarci e la mettiamo noi.

There's one step at the entrance, but we have a portable ramp. Just let us know and we'll put it out.

Lesson Vocabulary & Phrases

🌆👋

Buonasera

bwoh-nah-SEH-rah

Good evening

🇮🇹 Italians switch from buongiorno "good morning" to buonasera from mid-afternoon on, much earlier than English speakers would say "good evening".

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❓🤝

Mi dica.

mee DEE-ka

How can I help you?

💬 Literally "tell me", in the polite form used with strangers. It's the standard way staff on the phone or at a counter invite you to say what you need.

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🌆👋❓🤝

Buonasera, mi dica.

bwoh-nah-SEH-rah mee DEE-ka

Good evening, how can I help you?

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🙋‍♂️📖

Vorrei prenotare

vohr-RAY preh-noh-TAH-reh

I'd like to book

💬 Vorrei is the polite "I would like", softer than voglio "I want". Put any action after it unchanged: vorrei ordinare "I'd like to order".

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📆🌆

Sabato sera

SAH-bah-toh SEH-rah

Saturday evening

💬 Italian needs no word for "on" before days: just sabato sera. Same with domenica a pranzo "Sunday lunchtime".

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📅🌙✅

Vorrei prenotare per sabato sera

vohr-RAY preh-noh-TAH-reh pehr SAH-bah-toh SEH-rah

I'd like to book for Saturday evening

💬 Vorrei "I would like" plus any action is the polite way to ask for something. Swap the action: Vorrei ordinare "I'd like to order", Vorrei pagare "I'd like to pay".

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♿

L'accessibilità

l ahch-chehs-see-bee-lee-TAH

Accessibility

💬 la shrinks to l' before a vowel, so la accessibilità becomes l'accessibilità. Words ending in an accented -tà like this one never change in the plural: le accessibilità.

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👍✅

Certo

CHEHR-toh

Of course

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👉🚶

Prego

PREH-goh

Please, go ahead

🇮🇹 Staff say prego to invite you to speak, sit, or go ahead, and it is also the standard reply to grazie. It isn't how you say 'please' when asking for something; that's per favore.

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🚀

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