How to Say ‘I understand how you feel.’ in Japanese
お気持ちは分かります。
o kimochi wa wakari masu
[oh kee-moh-chee wah wah-kah-ree mahss]
🇯🇵 In Japan: This is a classic de-escalation phrase: it acknowledges your frustration without admitting fault yet. In Japan, service staff often start with empathy before checking details or offering a solution.
Phrase Breakdown
お気持ち
o kimochi
your feelings; your sentiments
Polite wording for 'feelings' or 'thoughts,' often used to show empathy.
お気持ちはよく分かります。
I understand your feelings well.
Words in this phrase
お
o
[oh]
honorific prefix o-
A polite prefix that softens or elevates the noun it attaches to.
お時間はありますか。
Do you have time?
気持ち
kimochi
[kee-moh-chee]
feelings; emotions
Refers to what someone feels emotionally.
その気持ちは自然です。
Those feelings are natural.
は分かります
wa wakari masu
I understand
A polite way to say you understand what someone feels or means.
その気持ちは分かります。
I understand that feeling.
Words in this phrase
は
wa
[wah]
topic marker
Marks the topic; pronounced 'wa' in this use.
料金は高いです。
The fare is high.
分かり
wakari
[wah-kah-ree]
understand (stem)
The stem form used before polite endings, from the verb 'to understand.'
状況が分かります。
I understand the situation.
ます
masu
[mahss]
polite verb ending
Makes the verb polite and present/future in tone.
確認します。
I will check.
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