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Scene illustrating a Japanese-language dispute with taxi driver (advanced) conversation

Key Phrases

料金は四千八百円になります。

ryoukin wa yonsen happyaku en ni nari masu

The fare comes to 4,800 yen.

三千五百円でいかがでしょうか。

sanzen gohyaku en de ikaga deshou ka

How about 3,500 yen?

ご配慮いただき、ありがとうございました。

go hairyo itadaki arigatou gozai mashi ta

Thank you for your consideration.

Skills You'll Learn

Understanding and using polite business honorifics, such as explaining fares and apologizing

タクシーの料金説明や謝罪など、丁寧なビジネス敬語を理解し使う

takushii no ryoukin setsumei ya shazai nado teinei na bijinesu keigo o rikai shi tsukau

Learning expressions for voicing dissatisfaction or negotiating in response to an explanation of circumstances

状況説明に対して不満を述べたり交渉したりする表現を学ぶ

joukyou setsumei ni taishi te fuman o nobe tari koushou shi tari suru hyougen o manabu

Using appropriate expressions for confirming payment methods and expressing gratitude

支払い方法の確認や感謝の表現を適切に使う

shiharai houhou no kakunin ya kansha no hyougen o tekisetsu ni tsukau

Lesson Roleplay

Imagine you're in a taxi in Japan, and the fare is much higher than usual. You want to politely ask why and settle on a fair price.

お客様、到着いたしました。料金は四千八百円になります。

o kyaku sama touchaku itashi mashi ta ryoukin wa yonsen happyaku en ni nari masu

Sir, we've arrived. The fare comes to 4,800 yen.

すみません、いつもは三千円くらいなんですが…何かありましたか?

sumi mase n itsu mo wa sanzen en kurai na n desu ga nani ka ari mashi ta ka

Excuse me, it's usually around 3,000 yen... did something happen?

ああ、駅前が工事中でしたので、少し遠回りさせていただきました。

aa ekimae ga kouji chuu deshi ta no de sukoshi toomawari sa se te itadaki mashi ta

Ah, there was construction in front of the station, so I took a bit of a detour.

そうでしたか。ただ、遠回りするなら一言おっしゃっていただけると助かったんですが。

sou deshi ta ka tada toomawari suru nara hitokoto osshatsu te itadakeru to tasukatsu ta n desu ga

I see. But if you were going to take a detour, it would have helped if you'd mentioned it.

おっしゃる通りです。確認もせず、大変申し訳ございませんでした。

ossharu toori desu kakunin mo se zu taihen moushiwake gozai mase n deshi ta

You're absolutely right. I'm very sorry for not checking with you first.

Lesson Vocabulary & Phrases

🙋‍♂️🙋‍♀️

お客様

o kyaku sama

Sir / Ma'am

🇯🇵 Taxi drivers, shop staff and hotel workers address customers as お客様 (okyakusama) instead of using a name. It's polite service language you'll hear constantly but never use yourself.

See breakdown →
🚕📍✅

到着いたしました。

touchaku itashi mashi ta

We have arrived.

💬 いたしました is a humble way of saying しました "did". Staff use it to lower themselves when talking to customers. Plain speech would be 着きました (tsukimashita).

See breakdown →
🙋‍♂️🚕📍✅

お客様、到着いたしました。

o kyaku sama touchaku itashi mashi ta

Sir, we've arrived.

See breakdown →
💴🚕

料金

ryoukin

The fare

See breakdown →
4️⃣8️⃣0️⃣0️⃣💴

四千八百円

yonsen happyaku en

4,800 yen

💬 八百 is said (happyaku), not (hachihyaku). So the whole price is (yonsen happyaku en).

See breakdown →
💴🚕4️⃣8️⃣0️⃣0️⃣💴

料金は四千八百円になります。

ryoukin wa yonsen happyaku en ni nari masu

The fare comes to 4,800 yen.

💬 になります literally means "becomes", but staff use it as a soft, polite "it is" when stating prices. You'll also hear 千円になります "that comes to 1,000 yen".

See breakdown →
❓🤔💥

何かありましたか?

nani ka ari mashi ta ka

Did something happen?

See breakdown →
🚧👷

工事中

kouji chuu

Under construction

💬 中 (chū) after a noun means "in the middle of" it. You'll also see 営業中 "open for business" and 会議中 "in a meeting".

See breakdown →
↩️🛣️

遠回りする

toomawari suru

To take a detour

💬 遠回り (tōmawari) joins 遠 "far" and 回り "going around". Adding する "to do" turns it into a verb. This works with many nouns, for example 予約する "to reserve".

See breakdown →
🚀

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