How to Say ‘Sir, we've arrived.’ in Japanese
お客様、到着いたしました。
o kyaku sama touchaku itashi mashi ta
[oh kyah-koo sama TOH-chah-koo itashi mah-shee tah]
Phrase Breakdown
お客様、
o kyaku sama
Sir/Madam (customer),
A polite way to address the passenger. Pause briefly after it.
お客様、お忘れ物はありませんか。
Sir/Madam, have you forgotten anything?
Words in this phrase
お
o
[oh]
honorific prefix
お adds politeness to certain words and expressions.
チケットを二枚お願いします。
Two tickets, please.
客
kyaku
[kyah-koo]
customer; guest
The core noun meaning “customer/guest.” In service Japanese, often paired with お or 様.
客への説明をわかりやすくします。
I make explanations to customers easy to understand.
様
sama
[sama]
honorific suffix
A suffix used to show respect, often for males.
社長様はこちらです。
This way, Mr. President.
到着いたしました。
touchaku itashi mashi ta
we have arrived.
A humble, polite announcement of arrival. Pronounced 'touchaku itashimashita'.
ホテルに到着いたしました。
We have arrived at the hotel.
Words in this phrase
到着
touchaku
[TOH-chah-koo]
arrival
Reaching a destination; seen on arrival boards.
到着時間は午後三時です。
The arrival time is 3 p.m.
いたし
itashi
[itashi]
do (humble)
Humble form of 'to do'.
すぐにいたします。
I'll do it immediately.
まし
mashi
[mah-shee]
polite past stem
Part of the polite past ending in a verb phrase.
昨日は多くのことを学びました。
I learned many things yesterday.
た
ta
[tah]
past tense ending
This ending completes the polite past tense form.
空席がございまし た。
There were vacant seats.
Get the Full Learning Experience
This lesson is just a preview. Download PrettyFluent to practice pronunciation, roleplay conversations, and master vocabulary with spaced repetition.
Pronunciation Feedback
AI-powered feedback on what you say out loud
Spaced Repetition
Retain vocabulary long-term with smart practice
Immersive Roleplaying
Practice real conversations with AI partners
Lessons for Your Situation
Request lessons tailored to your specific needs
What Learners Are Saying
“Teaching in Osaka and I wanted to connect with my students beyond the classroom. The everyday conversation made my Japanese feel natural, not textbook-y.”
Mia S., 25, English Teacher
“I hop cities every few months and this is the only app that actually prepares me for living somewhere, not just visiting. Tokyo was the real test — passed with flying colors.”
James O., 28, Remote Worker
“I tried five different apps before this one. The roleplay conversations are what finally made things click. I actually remember what I learn now.”
Sofia R., 31, Marketing Manager