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How to Say ‘Please wait at the counter over there.’ in Japanese

あちらのカウンターでお待ちください。

achira no kauntaa de o machi kudasai

[achira noh KAH-oon-tah de oh machi kudasai]

💬 Usage Tip: お待ちください (omachi kudasai) is a very polite way to ask someone to do something: お + the verb's stem + ください. You'll hear the same shape everywhere in shops, like お入りください "please come in" or お座りください "please have a seat".

🇯🇵 In Japan: In chain cafés like Starbucks or Doutor, you usually order and pay at the register, then move to a separate pickup counter. Staff will call out your drink or number there. Staff point to the spot with あちら (achira) "over there", a polite word they use with customers.

Phrase Breakdown

あちらのカウンターで

achira no kauntaa de

at that counter over there

あちら (achira) means 'over there' (polite). の links it to カウンター (kauntaa, 'counter'). で marks where the action happens. Hold the long 'aa' at the end of kauntaa.

Example

あちらのカウンターで受け取れます。

You can pick it up at that counter.

Words in this phrase

あちら

achira

[achira]

over there

A polite form for indicating a direction or location.

Example

試着室はあちらにあります。

The fitting room is over there.

の

no

[noh]

of; linking particle

A particle that connects words, like showing possession or linking a day and time.

Example

土曜日の七時にお願いします。

Saturday at seven, please.

カウンター

kauntaa

[KAH-oon-tah]

counter

A service desk where staff help customers.

Example

カウンターで荷物を預けます。

I check my bags at the counter.

で

de

[de]

at; in

A particle showing the place where an action happens.

Example

中で受付をしましょう。

Let's check in inside.

お待ちください。

o machi kudasai

please wait

This is a polite request to wait, very common in shops and cafés.

Example

こちらでお待ちください。

Please wait here.

Words in this phrase

お

o

[oh]

honorific prefix

お adds politeness to certain words and expressions.

Example

チケットを二枚お願いします。

Two tickets, please.

待ち

machi

[machi]

wait

Remain in expectation or anticipation for something.

Example

待っています。

I am waiting.

ください

kudasai

[kudasai]

please (do)

Used to make a polite request.

Example

手伝ってください。

Please help me.

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