How to Say ‘We look forward to seeing you.’ in Japanese
お待ちしております。
o machi shi te ori masu
[oh mah-chee shee teh oh-ree mahs]
💬 Usage Tip: [お〜しております] is a very common polite service pattern: [待つ] becomes [お待ちしております], and [願いします] becomes [お願いしております] in very formal settings. Here it softens plain [待っています] into the kind of wording shops and restaurants use with customers.
🇯🇵 In Japan: This is the kind of set phrase staff use on the phone or at the end of a reservation call. It's warmer and more polished than a direct literal English-style statement, and often really means "We'll be expecting you."
Phrase Breakdown
お
o
[oh]
honorific prefix
The polite prefix お adds politeness and is often used in respectful service expressions.
お待ちしております。
We look forward to your visit / We will be waiting for you.
待ち
machi
[mah-chee]
waiting
The noun-like stem of 待つ, meaning waiting. In service language it appears in polite set phrases.
ご来店を待ちしております。
We are waiting for your visit.
し
shi
[shee]
do
The stem of する, used here to make 待ちする, which becomes a polite service expression with other parts.
予約を確認し、待ちしております。
We will confirm your reservation and be waiting for you.
て
te
[teh]
and / te-form ending
The て form links し to the following verb, creating the continuous polite expression しております.
準備して待ちしております。
We will prepare and be waiting for you.
おり
ori
[oh-ree]
be; humbly be
A humble form meaning be, used in formal speech. In しております, it adds politeness and humility.
店内で待ちしており、すぐご案内します。
We are waiting inside and will guide you shortly.
ます
masu
[mahs]
polite verb ending
The formal ending that makes the phrase polite and appropriate for customers.
入口でお待ちしております。
We will be waiting at the entrance.
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