How to Say ‘Understood.’ in Japanese
承知しました。
shouchi shi mashi ta
[shoh-chee shee mah-shee tah]
🇯🇵 In Japan: Like [かしこまりました], this is something staff commonly say to customers, but [承知しました] is slightly less fixed as service language and also common in workplaces. Customers usually wouldn't use it to staff.
Phrase Breakdown
承知
shouchi
[shoh-chee]
understanding; acknowledgment
A very polite service phrase meaning the request is understood.
窓側ですね。承知しました。
Window side, right? Certainly understood.
し
shi
[shee]
do
Part of しました, indicating the action of acknowledging.
確認ししました。
I confirmed it.
まし
mashi
[mah-shee]
polite past stem
Part of the polite past form, often heard in staff responses.
予約を確認しました。
I confirmed the reservation.
た
ta
[tah]
past tense ending
Completes the polite past form in phrases like しました.
承知しましたので、お待ちください。
We have understood, so please wait.
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