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How to Say ‘We will be expecting you.’ in Japanese

お待ちしております。

o machi shi te ori masu

[oh mah-chee shee teh oh-ree mahss]

💬 Usage Tip: [お待ちしております] literally means "we are waiting," but in service Japanese it means "we'll be expecting you." This is a very common set phrase from restaurants, hotels, and clinics.

🇯🇵 In Japan: Staff say this to guests as a polite closing after confirming a booking. It sounds warmer and more welcoming than a direct literal translation like "we are waiting for you."

Phrase Breakdown

お待ち

o machi

waiting; awaiting

A polite expression related to waiting for someone or something.

Example

少々お待ちください。

Please wait a moment.

Words in this phrase

o

[oh]

honorific prefix

A polite prefix used to make the phrase sound respectful and customer-friendly.

Example

お待ちしております。

We are looking forward to your arrival.

待ち

machi

[mah-chee]

waiting

The noun stem of 待つ, used in the polite expression for waiting for someone.

Example

入口でお待ちしております。

We will be waiting at the entrance.

しております

shi te ori masu

we are doing; we are (polite humble form)

A humble, very polite form of しています. In this phrase it means 'we are looking forward to seeing you' or 'we await you.'

Example

お電話をお待ちしております。

We are waiting for your call.

Words in this phrase

shi

[shee]

do

Part of the humble polite continuous form used in service language.

Example

準備してお待ちしております。

We will be prepared and waiting for you.

te

[teh]

and; -ing form marker

Connects the verb part into an ongoing polite action.

Example

店内でお待ちしております。

We will be waiting inside the restaurant.

おり

ori

[oh-ree]

to be; to exist (humble stem)

A humble form used to speak politely about the speaker's own action or state.

Example

スタッフがお待ちしております。

Our staff will be waiting for you.

ます

masu

[mahss]

polite verb ending

A standard polite ending that makes the expression formal and appropriate for customers.

Example

ご来店をお待ちしております。

We look forward to your visit.

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