How to Say ‘We will be expecting you.’ in Japanese
お待ちしております。
o machi shi te ori masu
[oh mah-chee shee teh oh-ree mahss]
💬 Usage Tip: [お待ちしております] literally means "we are waiting," but in service Japanese it means "we'll be expecting you." This is a very common set phrase from restaurants, hotels, and clinics.
🇯🇵 In Japan: Staff say this to guests as a polite closing after confirming a booking. It sounds warmer and more welcoming than a direct literal translation like "we are waiting for you."
Phrase Breakdown
お待ち
o machi
waiting; awaiting
A polite expression related to waiting for someone or something.
少々お待ちください。
Please wait a moment.
Words in this phrase
お
o
[oh]
honorific prefix
A polite prefix used to make the phrase sound respectful and customer-friendly.
お待ちしております。
We are looking forward to your arrival.
待ち
machi
[mah-chee]
waiting
The noun stem of 待つ, used in the polite expression for waiting for someone.
入口でお待ちしております。
We will be waiting at the entrance.
しております
shi te ori masu
we are doing; we are (polite humble form)
A humble, very polite form of しています. In this phrase it means 'we are looking forward to seeing you' or 'we await you.'
お電話をお待ちしております。
We are waiting for your call.
Words in this phrase
し
shi
[shee]
do
Part of the humble polite continuous form used in service language.
準備してお待ちしております。
We will be prepared and waiting for you.
て
te
[teh]
and; -ing form marker
Connects the verb part into an ongoing polite action.
店内でお待ちしております。
We will be waiting inside the restaurant.
おり
ori
[oh-ree]
to be; to exist (humble stem)
A humble form used to speak politely about the speaker's own action or state.
スタッフがお待ちしております。
Our staff will be waiting for you.
ます
masu
[mahss]
polite verb ending
A standard polite ending that makes the expression formal and appropriate for customers.
ご来店をお待ちしております。
We look forward to your visit.
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