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How to Say ‘I'm very sorry.’ in Japanese

申し訳ございません。

moushiwake gozai mase n

[moh-shee-WAH-keh goh-zah-ee mah-seh n]

🇯🇵 In Japan: Staff use this formal apology before giving bad news, such as "we don't have parking". It doesn't mean they did anything wrong.

Phrase Breakdown

申し訳

moushiwake

[moh-shee-WAH-keh]

excuse; apology

Formal word for an excuse; used in very polite apologies.

Example

申し訳ありません。

I'm very sorry.

ござい

gozai

[goh-zah-ee]

to be; polite set phrase part

Part of the formal thank-you expression used with customers.

Example

ございますをつけて丁寧に言います。

You add gozaimasu to say it politely.

ませ

mase

[mah-seh]

polite negative (part of ません)

「ませ」 is part of 「ません」, the polite negative form.

Example

はいていません。

I haven’t vomited.

ん

n

[n]

Negative verb ending

The ending used to make the verb negative in a sentence.

Example

私は行きません。

I am not going.

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