How to Say ‘We do not offer it’ in Japanese
しておりません
shi te ori mase n
[shee teh oh-ree mah-seh n]
💬 Usage Tip: [しておりません] is a formal negative often used by businesses; in plain speech it would be closer to [していません]. You will hear this kind of wording in polite refusals from staff.
Phrase Breakdown
し
shi
[shee]
do
The stem of する, meaning to do. It begins the polite negative expression here.
現在はサービスをしませんが、以前はしておりました。
We do not provide the service now, but we used to.
て
te
[teh]
-te form
The て form links verbs and is used here to connect to the polite auxiliary expression.
丁寧に説明しておりませんでした。
We had not been explaining it politely.
おり
ori
[oh-ree]
be doing / humble polite form
From おる, a humble form of いる. In service language, it adds politeness.
現在そのサービスは行っておりません。
We are currently not offering that service.
ませ
mase
[mah-seh]
polite negative ending part
Part of ません, the polite negative ending meaning not do / not be.
本日は営業しておりません。
We are not open today.
ん
n
[n]
negative ending
The final ん completes ません, making the expression politely negative.
今は受け付けておりません。
We are not accepting it right now.
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