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How to Say ‘Understood.’ in Japanese

承知しました。

shouchi shi mashi ta

[shoh-chee shee mah-shee tah]

🇯🇵 In Japan: [承知しました。] is very polite service language, more formal than a plain "okay." You'll hear staff use it to confirm requests; customers normally wouldn't say this back to staff.

Phrase Breakdown

承知

shouchi

[shoh-chee]

understanding; acknowledgment

A formal service word meaning understanding or acknowledgment, often used to politely confirm a request.

Example

内容は承知しました。

I understand the details.

shi

[shee]

do

The verb stem of する, used here in a formal set phrase.

Example

確認しました。

I confirmed it.

まし

mashi

[mah-shee]

polite past stem

Part of the polite past ending used in verbs like しました.

Example

承知しました。

Certainly understood.

ta

[tah]

past tense ending

The ending that completes the polite past form.

Example

予約できました。

The reservation was completed.

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