How do you say "Thank you for contacting us." in Japanese?

"Thank you for contacting us." in Japanese is "連絡ありがとうございます。". This phrase is commonly used in Japan.

What does "連絡ありがとうございます。" mean in English?

"連絡ありがとうございます。" means "Thank you for contacting us." in English. Usage tip: Polite appreciation phrase. [連絡] + [ありがとうございます] = “Thanks for letting us know.” Great for phone calls.

🙏📞

How to Say ‘Thank you for contacting us.’ in Japanese

連絡ありがとうございます。

renraku arigatou gozai masu

[ren-rah-koo ah-ree-gah-toh goh-zye mass]

💬 Usage Tip: Polite appreciation phrase. [連絡] + [ありがとうございます] = “Thanks for letting us know.” Great for phone calls.

🇯🇵 In Japan: Even if it’s “required” to call, staff still thank you—this is standard Japanese politeness and helps keep interactions friendly.

Phrase Breakdown

連絡

renraku

[ren-rah-koo]

notification; contact

Used when thanking someone for informing you. In schools, staff often say this to parents.

Example

欠席の連絡ありがとうございます。

Thank you for letting us know about the absence.

ありがとう

arigatou

[ah-ree-gah-toh]

thanks; thank you (casual base form)

Often appears as part of the polite set phrase ありがとうございます.

Example

連絡ありがとう。助かります。

Thanks for the message. That helps.

ござい

gozai

[goh-zye]

(part of) gozaimasu (polite verb)

This token is the stem of ございます, which makes the expression more polite and formal.

Example

連絡ありがとうございます。

Thank you for contacting us.

ます

masu

[mass]

polite ending (completes gozaimasu)

Completes ございます in set phrases like ありがとうございます.

Example

連絡ありがとうございます。

Thank you for the notice.

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