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How to Say ‘Sir / Ma'am’ in Japanese

お客さん

o kyaku san

[o KYAH-koo sahn]

🇯🇵 In Japan: Drivers and shop staff address customers this way instead of using names. It's polite but friendly, roughly like "sir" or "ma'am".

Phrase Breakdown

お

o

[o]

polite prefix

Prefix added for politeness.

Example

お名前は?

What is your name?

客

kyaku

[KYAH-koo]

customer; guest

Kanji for customer or visitor; with お and さん it becomes the polite word for customers.

Example

お客さんが来ました。

A customer came.

さん

san

[sahn]

Mr./Ms.; polite suffix

A respectful suffix attached to a person's title or name.

Example

お母さんは喜びます。

Mom will be happy.

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