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How to Say ‘It won’t come out / It’s not working. (hot water)’ in Japanese

お湯が出ないんです。

o yu ga de nai n desu

[oh yoo gah deh nye n dess]

💬 Usage Tip: This is a natural “problem report” sentence: symptom + [んです]. You can also add a softener like [すみませんが] before it.

🇯🇵 In Japan: Polite problem reports in Japan usually: apology → situation → what you tried → request. This sentence fits that flow perfectly.

Phrase Breakdown

お湯

o yu

hot water

Polite word for hot water (as opposed to 水 “cold/regular water”), often used for showers, baths, and taps.

Example

お湯を沸かします。

I boil hot water.

Words in this phrase

o

[oh]

(polite prefix)

Polite prefix used in the common phrase お湯.

Example

すみません、お湯が出ないんです。

Excuse me, the hot water isn’t coming out.

yu

[yoo]

hot water

Hot water; for showers/baths, usually said as お湯.

Example

お湯が出ないんです。

The hot water isn’t coming out.

ga

[gah]

(subject marker)

Marks “hot water” as the subject of “doesn’t come out.”

Example

お湯が出ないんです。

The hot water isn’t coming out.

出ない

de nai

doesn't come out; doesn't 나오다 (come out)

Negative plain form of 出る (to come out). Used for things like water, gas, sound, results, etc.

Example

水が出ないです。

The water won’t come out.

Words in this phrase

de

[deh]

to come out; to run

Used for water/gas/electricity: 出る = “to come on / to run.”

Example

お湯が出ないんです。

The hot water isn’t coming out.

ない

nai

[nye]

not; doesn’t

Negative form: 出ない = doesn’t come out.

Example

お湯が出ないんです。

The hot water isn’t coming out.

n

[n]

(explanatory “n”)

Explains the situation politely; good for reporting trouble to a landlord.

Example

今朝からお湯が出ないんです。

The thing is, since this morning the hot water hasn’t been coming out.

です

desu

[dess]

is; polite copula

Polite ending. 〜んです sounds explanatory and a bit softer than a plain statement.

Example

お湯が出ないんです。

The hot water isn’t coming out.

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