How to Say ‘It won’t come out / It’s not working. (hot water)’ in Japanese
お湯が出ないんです。
o yu ga de nai n desu
[oh yoo gah deh nye n dess]
💬 Usage Tip: This is a natural “problem report” sentence: symptom + [んです]. You can also add a softener like [すみませんが] before it.
🇯🇵 In Japan: Polite problem reports in Japan usually: apology → situation → what you tried → request. This sentence fits that flow perfectly.
Phrase Breakdown
お湯
o yu
hot water
Polite word for hot water (as opposed to 水 “cold/regular water”), often used for showers, baths, and taps.
お湯を沸かします。
I boil hot water.
Words in this phrase
お
o
[oh]
(polite prefix)
Polite prefix used in the common phrase お湯.
すみません、お湯が出ないんです。
Excuse me, the hot water isn’t coming out.
湯
yu
[yoo]
hot water
Hot water; for showers/baths, usually said as お湯.
お湯が出ないんです。
The hot water isn’t coming out.
が
ga
[gah]
(subject marker)
Marks “hot water” as the subject of “doesn’t come out.”
お湯が出ないんです。
The hot water isn’t coming out.
出ない
de nai
doesn't come out; doesn't 나오다 (come out)
Negative plain form of 出る (to come out). Used for things like water, gas, sound, results, etc.
水が出ないです。
The water won’t come out.
Words in this phrase
出
de
[deh]
to come out; to run
Used for water/gas/electricity: 出る = “to come on / to run.”
お湯が出ないんです。
The hot water isn’t coming out.
ない
nai
[nye]
not; doesn’t
Negative form: 出ない = doesn’t come out.
お湯が出ないんです。
The hot water isn’t coming out.
ん
n
[n]
(explanatory “n”)
Explains the situation politely; good for reporting trouble to a landlord.
今朝からお湯が出ないんです。
The thing is, since this morning the hot water hasn’t been coming out.
です
desu
[dess]
is; polite copula
Polite ending. 〜んです sounds explanatory and a bit softer than a plain statement.
お湯が出ないんです。
The hot water isn’t coming out.
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