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How to Say ‘What’s wrong?’ in Japanese

どうしました?

dou shi mashi ta

[doh shee mah-shee tah]

💬 Usage Tip: [どうしました?] is a standard “Is something the matter?” You can reply with [実は…] to soften your complaint.

🇯🇵 In Japan: Even if you’re annoyed, mirroring calm politeness helps avoid escalating a neighbor situation.

Phrase Breakdown

どう

dou

[doh]

how; what (as in “what’s wrong?”)

Introduces the question. In a neighbor conversation, they may ask this when you visit unexpectedly.

Example

こんばんは。どうしました?

Good evening. What's the matter?

しました

shi mashi ta

did; have done (polite past)

Past polite form of する. In どうしました? it politely asks what happened (to you).

Example

けがをしました。

I got injured.

Words in this phrase

shi

[shee]

did (polite) (part)

The verb stem part in 「しました」 within 「どうしました?」.

Example

どうしました?と聞かれました。

I was asked, 'What happened?'

まし

mashi

[mah-shee]

(polite verb ending part)

Polite past ending part of 「しました」.

Example

どうしました?と聞いてください。

Please ask, 'What's wrong?'

ta

[tah]

past tense marker

Completes the past polite form in 「どうしました?」.

Example

どうしました?と声をかけました。

I called out, 'What's wrong?'

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