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How to Say ‘What’s the matter?’ in Japanese

どうしましたか。

dou shi mashi ta ka

[doh shee]

💬 Usage Tip: [どうしましたか] is a set phrase for asking what's wrong, not a literal question about what someone did. You can reuse the same pattern in many situations when something seems off.

Phrase Breakdown

どう

dou

[doh]

how / what

In this full question, どう sets up “what happened / what’s the matter?”

Example

どうしましたか、音が気になりますか。

What’s wrong—does the sound bother you?

しました

shi

did; has done (polite past)

Polite past form of する. In 「どうしましたか」 it’s a set phrase meaning “What happened?” / “What’s the matter?”

Example

何をしましたか。

What did you do?

Words in this phrase

し

shi

[shee]

did (polite past)

Verb component of しました (“did”). Together with どう it becomes the fixed phrase どうしましたか.

Example

どうしましたか、急に静かになりましたね。

What happened? It suddenly got quiet, didn’t it?

どう

dou

[doh]

how / what

In this full question, どう sets up “what happened / what’s the matter?”

Example

どうしましたか、音が気になりますか。

What’s wrong—does the sound bother you?

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