How to Say ‘What’s the matter?’ in Japanese
どうしましたか。
dou shi mashi ta ka
[doh shee mah-shee tah kah]
💬 Usage Tip: Literally “What happened?” It’s a polite check-in. You’ll hear it from staff, neighbors, and friends.
🇯🇵 In Japan: Often said with concern when someone comes to the door—especially if it’s unexpected.
Phrase Breakdown
どう
dou
[doh]
how / what
In this full question, どう sets up “what happened / what’s the matter?”
どうしましたか、音が気になりますか。
What’s wrong—does the sound bother you?
しました
shi mashi ta
did; has done (polite past)
Polite past form of する. In 「どうしましたか」 it’s a set phrase meaning “What happened?” / “What’s the matter?”
何をしましたか。
What did you do?
Words in this phrase
し
shi
[shee]
did (polite past)
Verb component of しました (“did”). Together with どう it becomes the fixed phrase どうしましたか.
どうしましたか、急に静かになりましたね。
What happened? It suddenly got quiet, didn’t it?
まし
mashi
[mah-shee]
polite verb stem (part of ました)
まし is the polite base used to form ました (past polite).
どうしましたか、今まで気づきませんでした。
What happened? I didn’t notice until now.
た
ta
[tah]
past marker (part of ました)
た completes ました, making the verb past polite.
どうしましたか、電話が鳴りましたか。
What’s wrong—did the phone ring?
か
ka
[kah]
question particle
か turns a statement into a question in polite speech.
どうしましたか。
What’s the matter? / What happened?
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