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How to Say ‘Welcome.’ in Japanese

いらっしゃいませ。

irasshai mase

[ee-rah-shai mah-seh]

💬 Usage Tip: [いらっしゃいませ] is a very polite set phrase used by staff to welcome customers. You do not need to reply, but a small smile or nod is perfect.

🇯🇵 In Japan: You will hear [いらっしゃいませ] a lot in Japan—shops, cafés, museums, and department stores. It is friendly service language, not a cue for a full conversation.

Phrase Breakdown

いらっしゃい

irasshai

[ee-rah-shai]

welcome

A polite expression staff use to welcome customers or visitors when they enter.

Example

おみせにはいると、てんいんが「いらっしゃい」といいました。

When I entered the shop, the staff member said, “Welcome.”

ませ

mase

[mah-seh]

polite imperative ending

A very polite ending added to make a respectful welcome phrase like いらっしゃいませ.

Example

ていねいにいうとき、「ませ」をつかうことがあります。

When speaking politely, people sometimes use “ませ.”

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