How to Say ‘Understood.’ in Japanese
かしこまりました。
kashikomari mashi ta
[kah-shee-koh-mah-ree mah-shee tah]
💬 Usage Tip: [かしこまりました] is a very polite service expression meaning “Certainly” or “Understood.” It is more formal than [わかりました].
🇯🇵 In Japan: This is classic high-level customer service Japanese. Hearing it in hotels, restaurants, and travel counters is a good sign of polished hospitality.
Phrase Breakdown
かしこまり
kashikomari
[kah-shee-koh-mah-ree]
certainly; understood
A very polite customer-service expression meaning 'certainly' or 'I understand.' This part is the respectful stem.
はい、かしこまりました。
Certainly, understood.
まし
mashi
[mah-shee]
polite past stem
Part of the polite past ending in かしこまりました.
ご予約、かしこまりました。
Understood regarding your reservation.
た
ta
[tah]
past tense ending
Completes the polite past form, often used in fixed service expressions.
承知いたしましたとかしこまりましたは丁寧です。
'Shouchi itashimashita' and 'kashikomarimashita' are polite.
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