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How to Say ‘Welcome.’ in Japanese

いらっしゃいませ。

irasshai mase

[ee-rahs-shy mah-seh]

💬 Usage Tip: [いらっしゃいませ] is the standard greeting for customers. Unlike English [Welcome], it does not require a reply, though a smile or nod is fine.

🇯🇵 In Japan: This is one of the most iconic phrases in Japan. In hotels and travel businesses, it sets a polite, professional tone from the first second.

Phrase Breakdown

いらっしゃい

irasshai

[ee-rahs-shy]

welcome

A polite expression used to welcome a customer when they arrive at a shop, hotel, or travel counter.

Example

受付でお客様に「いらっしゃい」とあいさつします。

At the reception desk, we greet customers by saying, "Welcome."

ませ

mase

[mah-seh]

please do

A polite ending added to make a respectful invitation or greeting, often heard in service settings.

Example

お店では「いらっしゃいませ」の「ませ」を使います。

In shops, they use "ませ" in "いらっしゃいませ."

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