
Getting through AIMA: Asking about the status of your application
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Key Phrases
Desculpe, posso fazer uma pergunta?
Excuse me, may I ask a question?
Tem o número do processo?
Do you have the case number?
O seu pedido ainda está em análise.
Your application is still being reviewed.
Skills You'll Learn
How to politely ask for information at a public service office
Como pedir informações educadamente num serviço público
How to ask and answer about the status of an application or case
Como perguntar e responder sobre o estado de um pedido ou processo
How to ask how long something takes and understand estimated timeframes
Como perguntar quanto tempo demora algo e entender prazos estimados
Lesson Roleplay
Imagine you're at an immigration office in Portugal. You want to ask about the status of your residence application.
Bom dia. Desculpe, posso fazer uma pergunta?
Good morning. Excuse me, may I ask a question?
Bom dia. Diga, por favor.
Good morning. Go ahead, please.
Queria saber o estado do meu pedido de residência.
I'd like to know the status of my residence application.
Com certeza. Tem o número do processo?
Of course. Do you have the case number?
Sim, está aqui neste papel.
Yes, it's here on this paper.
Lesson Vocabulary & Phrases
Desculpe
des-koo-lpe
Excuse me
🇵🇹 The standard polite way to get a clerk's attention at a counter. It works much better than jumping straight into your question.
See breakdown →Posso fazer uma pergunta?
POH-soo fah-ZEHR OO-muh pehr-GOON-tah
Can I ask a question?
💬 posso plus an action is a handy way to ask permission. For example, posso entrar? "can I come in?" or posso sentar-me? "can I sit down?"
See breakdown →Desculpe, posso fazer uma pergunta?
des-koo-lpe POH-soo fah-ZEHR OO-muh pehr-GOON-tah
Excuse me, may I ask a question?
Por favor
poor fah-VOR
Please
Diga, por favor.
DEE-gah poor fah-VOR
Go ahead, please.
🇵🇹 Literally "say". It's how Portuguese clerks and shop staff invite you to speak, and it's polite, not curt.
See breakdown →Queria saber
kuh-REE-uh sah-BEHR
I'd like to know
💬 queria is literally "I wanted", but the Portuguese use it as the polite "I'd like". Reuse it with other actions, like queria marcar "I'd like to book".
See breakdown →O meu pedido
oo may-oo peh-DEE-doo
My application
💬 In Portugal, "my" normally takes o or a in front of it, as in o meu passaporte "my passport" and a minha morada "my address".
See breakdown →Residência
reh-zee-DEN-syah
Residence
O meu pedido de residência
oo may-oo peh-DEE-doo duh reh-zee-DEN-syah
My residence application
💬 Portuguese names the type of application with de after it, where English puts it before. For example, pedido de visto "visa application".
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