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Scene illustrating a Portuguese-language making business phone calls conversation

Key Phrases

Queria marcar uma reunião.

I'd like to schedule a meeting.

Pode ser na terça-feira de manhã?

Can it be on Tuesday morning?

Muito obrigado pela ajuda.

Thank you very much for your help.

Skills You'll Learn

Scheduling a meeting and suggesting or declining dates and times

Marcar uma reunião e sugerir ou recusar datas e horas

Asking and stating a name and the location of a meeting

Perguntar e dizer o nome e o local de um encontro

Thanking someone and saying goodbye politely

Agradecer e despedir-se educadamente

Lesson Roleplay

Imagine you're calling a company in Lisbon for work. You want to set up a meeting with Mr. Costa at their office.

Lusotec, bom dia. Em que posso ajudar?

Lusotec, good morning. How can I help you?

Bom dia. Queria marcar uma reunião com o Dr. Costa, por favor.

Good morning. I'd like to schedule a meeting with Mr. Costa, please.

Com certeza. Qual é o seu nome, por favor?

Certainly. What is your name, please?

Chamo-me Emily Smith , da empresa Atlantic.

My name is Emily Smith, from the company Atlantic.

Obrigada, Ms. Smith . Pode ser na terça-feira de manhã?

Thank you, Ms. Smith. Would Tuesday morning work?

Lesson Vocabulary & Phrases

🌅👋

Bom dia.

bohng DEE-ah

Good morning.

🇵🇹 The standard way to open a business call until about lunchtime. After that, switch to Boa tarde "Good afternoon", even if it's still early afternoon.

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❓🤝

Em que posso ajudar?

ehm keh POH-soo uh-zhoo-DAR

How can I help you?

💬 Word for word this is "in what can I help?" Portuguese uses em que where English says "how" in this offer of help.

🇵🇹 This is the standard way a receptionist answers a business line, often right after the company name.

See breakdown →
📅

Marcar

mar-KAR

To schedule

💬 marcar is the go-to verb for booking any appointment, not just meetings. Swap in what you need: marcar uma consulta "book a doctor's appointment", marcar uma mesa "book a table".

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👥📅

Uma reunião

OO-muh hee-oo-nee-OWN

A meeting

💬 ão is a nasal sound, like saying "ow" through your nose: (hay-oo-nee-OW). The unstressed e almost disappears, so it often sounds closer to (hyoo-nee-OW).

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📅🤝

Queria marcar uma reunião.

kuh-REE-uh mar-KAR OO-muh hee-oo-nee-OWN

I'd like to schedule a meeting.

💬 Queria literally means "I wanted", but here it softens a request into "I'd like". It works for any polite ask: Queria falar com o Dr. Silva "I'd like to speak with Dr. Silva".

🇵🇹 This is the natural, polite way to state your purpose on a business call. The blunter Quero "I want" can come across as demanding to a receptionist or secretary.

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✅

Com certeza.

kohng ser-TAY-zuh

Certainly.

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❓📛

Qual é o seu nome?

kwahl eh oo say-oo NOH-meh

What's your name?

💬 Use qual "which", not o que "what", when asking for a name, number or address: Qual é o seu número?

See breakdown →
🙏

Por favor

poor fah-VOR

Please

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❓📛🙏

Qual é o seu nome, por favor?

kwahl eh oo say-oo NOH-meh poor fah-VOR

What is your name, please?

🇵🇹 o seu is the polite "your" a receptionist uses with callers. Expect it from anyone you don't know personally.

See breakdown →
🚀

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