
Restaurant reservations Part 4 (Advanced): Asking about accessibility features for disabled guests.
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Key Phrases
A entrada do restaurante tem degraus?
Are there steps at the restaurant entrance?
É só avisar e nós colocamo-la.
Just let us know and we'll put it in place.
Sabe a largura da cadeira?
Do you know the width of the wheelchair?
Skills You'll Learn
Asking about accessibility in public spaces
Perguntar sobre acessibilidade em espaços públicos
Describing needs related to reduced mobility
Descrever necessidades relacionadas com mobilidade reduzida
Making a reservation with special requests
Fazer uma reserva com pedidos especiais
Lesson Roleplay
Imagine you're calling a restaurant in Portugal. You want to book a table for Saturday dinner and check that it's accessible for your mother's wheelchair.
Restaurante O Lagar, boa tarde. Em que posso ajudar?
O Lagar Restaurant, good afternoon. How can I help you?
Boa tarde. Queria reservar uma mesa para sábado ao jantar, mas antes gostava de esclarecer umas questões de acessibilidade.
Good afternoon. I'd like to book a table for Saturday dinner, but first I'd like to clear up a few accessibility questions.
Com certeza, diga, por favor.
Of course, go ahead, please.
A minha mãe anda de cadeira de rodas. A entrada do restaurante tem degraus?
My mother uses a wheelchair. Are there steps at the restaurant entrance?
Tem um degrau, mas temos uma rampa amovível. É só avisar e nós colocamo-la.
There's one step, but we have a removable ramp. Just let us know and we'll put it in place.
Lesson Vocabulary & Phrases
Em que posso ajudar?
ehm keh poh-soo uh-zhoo-DAR
How can I help you?
🇵🇹 This is the standard way staff answer the phone or greet you at the door. Reply directly with what you want, with no need for small talk first.
See breakdown →Esclarecer umas questões
esh-klah-reh-SEHR OO-mahsh kesh-TOYNSH
To clear up a few questions
💬 umas is the plural of uma and means "a few" or "some". Same with masculine words: uns minutos "a few minutes".
See breakdown →A acessibilidade
ah ah-seh-see-bee-lee-DAHD
Accessibility
Com certeza
kohng ser-TEH-zah
Certainly
Diga, por favor
DEE-gah poor fah-VOR
Go ahead, please
💬 Diga literally means "say". It comes from dizer "to say" and is the polite way to invite someone to speak.
See breakdown →Com certeza, diga, por favor.
kohng ser-TEH-zah DEE-gah poor fah-VOR
Of course, go ahead, please.
🇵🇹 Portuguese staff often answer the phone with just Diga or Diga, faz favor. It sounds brisk to English ears but is perfectly polite.
See breakdown →A minha mãe
ah MEE-nyah mah-ee
My mother
💬 In Portugal you normally put a or o before "my": a minha mãe, o meu pai "my father".
See breakdown →Cadeira de rodas
kah-DAY-rah duh ROH-dahsh
Wheelchair
A minha mãe anda de cadeira de rodas.
ah MEE-nyah mah-ee AHN-dah deh kah-DAY-rah duh ROH-dahsh
My mother uses a wheelchair.
💬 andar de + a vehicle means getting around by it, so anda de cadeira de rodas is the natural way to say someone uses a wheelchair. Same pattern: anda de autocarro "goes by bus".
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Guides for Portuguese learners
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