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Scene illustrating a Spain Spanish-language getting through the oficina de extranjería conversation
Lesson

Getting through the Oficina de Extranjería: Asking which documents are missing and when to come back

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Key Phrases

Vengo por lo de mi residencia.

I'm here about my residence permit.

¿Me falta algún documento?

Am I missing any document?

Tiene que pedir otra cita por internet.

You need to book another appointment online.

Skills You'll Learn

Explaining the reason for an administrative visit

Explicar el motivo de una visita administrativa

Asking about required documents for a procedure

Preguntar por documentos necesarios para un trámite

Understanding instructions about appointments and official procedures

Entender instrucciones sobre citas y procedimientos oficiales

Lesson Roleplay

Imagine you're at an immigration office in Spain. You want to ask about your residence permit and find out what documents you still need.

Buenos días. Perdone, vengo por lo de mi residencia.

Good morning. Excuse me, I'm here about my residence permit.

Buenos días. A ver, su pasaporte, por favor.

Good morning. Let's see, your passport, please.

Aquí tiene. ¿Me falta algún documento?

Here you go. Am I missing any documents?

Sí, le falta el certificado de empadronamiento.

Yes, you're missing the certificate of registration with the town hall.

Vale. ¿Y algo más?

Okay. Anything else?

Lesson Vocabulary & Phrases

🙏✋

Perdone

pehr-DOH-neh

Excuse me

🇪🇸 The polite way to get a clerk's attention at the counter. Expect to use it a lot at Extranjería, where staff are busy and queues are long.

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🪪🏠

Mi residencia

mee reh-see-DEN-syah

My residence permit

💬 In Spain, la residencia on its own is everyday shorthand for the residence permit. The full official name is la autorización de residencia.

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🙋🪪🏠

Vengo por lo de mi residencia.

BEN-goh por loh deh mee reh-see-DEN-syah

I'm here about my residence permit.

💬 por lo de "about the matter of" lets you name your business without a full explanation. Swap in anything: Vengo por lo de la cita "I'm here about the appointment".

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👀

A ver

ah behr

Let's see

🇪🇸 Officials often murmur this while looking through your papers. It's just a thinking pause, not a problem.

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🛂🙏

Su pasaporte, por favor.

soo pah-sah-POR-teh por fah-BOR

Your passport, please.

💬 su is the polite "your" that goes with usted, the formal "you". It looks the same as "his/her", so context tells you it means "your" here.

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🤲

Aquí tiene.

ah-KEE tee-EN-neh

Here you go.

💬 Literally "here you have", using the polite usted verb form. To a friend you'd say aquí tienes.

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📄❓

Algún documento

ahl-GOON doh-koo-MEN-toh

Any document

💬 algún drops the final -o of alguno when it comes right before a masculine noun. With a feminine noun it's alguna: alguna fotocopia.

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📄❓🤔

¿Me falta algún documento?

meh FAHL-tah ahl-GOON doh-koo-MEN-toh

Am I missing any document?

💬 faltar works backwards from English: the missing thing is what "does" the verb, and me marks who's affected. With more than one thing it becomes faltan: ¿Me faltan documentos?

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📜🏛️

El certificado de empadronamiento

ehl thehr-tee-fee-KAH-doh deh em-pah-droh-nah-MYEN-toh

The certificate of registration with the town hall

🇪🇸 Usually just called el padrón. You get it from your local ayuntamiento "town hall", and Extranjería often wants a recent one, so check its date.

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