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Scene illustrating a French-language making business phone calls conversation

Key Phrases

Je voudrais parler à monsieur Martin, s'il vous plaît.

I'd like to speak to Mr. Martin, please.

Il peut me rappeler cet après-midi ?

Could he call me back this afternoon?

Je lui transmets votre message.

I'll pass your message on to him.

Skills You'll Learn

Asking to speak to someone on the phone

Demander à parler à quelqu'un au téléphone

Leaving a phone message politely

Laisser un message téléphonique poliment

Ending a phone conversation courteously

Terminer une conversation téléphonique courtoisement

Lesson Roleplay

Imagine you work for a company and you're calling another office. You want to speak to Mr. Martin, but he might not be available.

Société Dumas, bonjour !

Dumas Company, hello!

Bonjour madame. Je voudrais parler à monsieur Martin, s'il vous plaît.

Hello. I'd like to speak to Mr. Martin, please.

C'est de la part de qui ?

May I ask who's calling?

De Emily Smith , de la société Atlas.

Emily Smith, from the Atlas company.

Désolée, il est en réunion. Vous voulez laisser un message ?

Sorry, he's in a meeting. Would you like to leave a message?

Lesson Vocabulary & Phrases

🏢👋

Société Dumas, bonjour !

so-see-ay-tay dew-MAH bohn-ZHOOR

Dumas Company, hello!

🇫🇷 French businesses answer with the company name, then bonjour. Start your reply with your own bonjour before asking for anyone, because skipping it sounds abrupt.

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🗣️👨

Je voudrais parler à monsieur Martin

zhuh voo-DREH par-lay ah muh-SYUR mar-TAN

I'd like to speak to Mr. Martin

💬 Je voudrais plus an action is the polite way to ask for anything, for example Je voudrais laisser un message "I'd like to leave a message". French says you speak "to" someone, using à, never "with".

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🙏

S'il vous plaît

s eel voo pleh

Please

🇫🇷 With strangers and on business calls, always use s'il vous plaît. The casual s'il te plaît is only for friends and family.

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🗣️👨🙏

Je voudrais parler à monsieur Martin, s'il vous plaît.

zhuh voo-DREH par-lay ah muh-SYUR mar-TAN s eel voo pleh

I'd like to speak to Mr. Martin, please.

🇫🇷 Asking for someone by title and surname, monsieur Martin, is the norm on business calls. Using a first name with a receptionist would sound overly familiar.

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❓📞👤

C'est de la part de qui ?

s eh duh lah pahr duh kee

May I ask who's calling?

💬 Literally this is "it's on behalf of whom?" You answer with de plus your name, for example De Paul Martin.

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🏢🗺️

De la société Atlas

duh lah so-see-ay-tay aht-LAHS

From the Atlas company

💬 De la means "from the" here because société is feminine. With a masculine word it becomes du, as in du cabinet Leroy "from the Leroy firm".

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🙋🏢🗺️

De Emily Smith , de la société Atlas.

duh duh lah so-see-ay-tay aht-LAHS

Emily Smith, from the Atlas company.

💬 This answers C'est de la part de qui ? "Who's calling?" Starting with De is the natural short reply, so there's no need for "I am" or "my name is".

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😔

Désolée

day-zo-LAY

Sorry

💬 The extra e shows that the speaker is a woman. A man writes désolé, and both sound exactly the same.

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👨‍💼📅

Il est en réunion

eel eh on ray-oo-NYOHN

He's in a meeting

💬 En plus a noun describes where someone is or what they're busy with, for example en déplacement "away on business" or en congé "on leave".

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🚀

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