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Scene illustrating a German-language getting through the ausländerbehörde conversation
Lesson

Getting through the Ausländerbehörde: Asking which documents are missing and when to come back

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Key Phrases

Ich habe um zehn Uhr einen Termin.

I have an appointment at ten o'clock.

Fehlen noch Unterlagen?

Are any documents still missing?

Kommen Sie bitte in zwei Wochen wieder.

Please come back in two weeks.

Skills You'll Learn

Arranging and talking about an appointment

Einen Termin vereinbaren und darüber sprechen

Asking about and responding to missing documents

Nach fehlenden Dokumenten fragen und antworten

Understanding and following official instructions

Behördliche Anweisungen verstehen und befolgen

Lesson Roleplay

Imagine you're at a government office in Germany for your ten o'clock appointment. You want to hand in your documents and find out if anything is missing.

Guten Tag. Ich habe um zehn Uhr einen Termin.

Hello. I have an appointment at ten o'clock.

Guten Tag. Nehmen Sie bitte Platz. Ihren Pass, bitte.

Hello. Please have a seat. Your passport, please.

Hier, bitte. Fehlen noch Unterlagen?

Here you go. Are any documents still missing?

Ja, leider. Der Mietvertrag fehlt noch.

Yes, unfortunately. The rental contract is still missing.

Oh. Fehlt sonst noch etwas?

Oh. Is anything else missing?

Lesson Vocabulary & Phrases

🕙

Um zehn Uhr

oom tsayn oor

At ten o'clock

💬 Clock times always take um: um drei Uhr "at three o'clock". Days take am instead: am Montag "on Monday".

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📅

Einen Termin

EYE-nen ter-MEEN

An appointment

💬 ein becomes einen when a masculine word like Termin is the thing you have, want or need. Same with ich brauche einen Pass "I need a passport".

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📅🔟

Ich habe um zehn Uhr einen Termin.

ikh HAH-beh oom tsayn oor EYE-nen ter-MEEN

I have an appointment at ten.

💬 The time comes before the thing you have: Ich habe morgen einen Termin "I have an appointment tomorrow". Putting einen Termin first sounds odd to Germans.

🇩🇪 At the Ausländerbehörde you almost always need a booked Termin. Lead with this at reception so they can find your name and send you to the right room.

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📅

Der Termin

dair ter-MEEN

The appointment

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🙏🪑

Nehmen Sie bitte Platz.

NAY-men zee BIT-eh plats

Please have a seat.

🇩🇪 Officials often say this as you walk in. Wait to be invited rather than sitting straight down; it's the expected politeness in an office.

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📘🙏

Ihren Pass, bitte.

EE-ren pass BIT-eh

Your passport, please.

💬 Ihren has an extra -n because Pass is the thing being handed over. A female noun takes no extra ending: Ihre Meldebescheinigung, bitte "your registration certificate, please".

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🤲

Hier, bitte.

heer BIT-teh

Here you go.

🇩🇪 This is what you say as you hand something across the desk. It's polite without being fussy.

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❓📄❓

Fehlen noch Unterlagen?

FAY-len nokh UN-ter-lah-gen

Are any documents still missing?

💬 fehlen puts the missing thing first, the reverse of English 'I'm missing'. So mir fehlt ein Dokument means "I'm missing a document", literally 'a document is lacking to me'.

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📄📑

Die Unterlagen

dee UN-ter-lah-gen

The documents

💬 Unterlagen is almost always used in the plural for paperwork as a whole. To point at one specific paper, use das Dokument or name it.

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