
Getting through the Ausländerbehörde: Asking which documents are missing and when to come back
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Key Phrases
Ich habe um zehn Uhr einen Termin.
I have an appointment at ten o'clock.
Fehlen noch Unterlagen?
Are any documents still missing?
Kommen Sie bitte in zwei Wochen wieder.
Please come back in two weeks.
Skills You'll Learn
Arranging and talking about an appointment
Einen Termin vereinbaren und darüber sprechen
Asking about and responding to missing documents
Nach fehlenden Dokumenten fragen und antworten
Understanding and following official instructions
Behördliche Anweisungen verstehen und befolgen
Lesson Roleplay
Imagine you're at a government office in Germany for your ten o'clock appointment. You want to hand in your documents and find out if anything is missing.
Guten Tag. Ich habe um zehn Uhr einen Termin.
Hello. I have an appointment at ten o'clock.
Guten Tag. Nehmen Sie bitte Platz. Ihren Pass, bitte.
Hello. Please have a seat. Your passport, please.
Hier, bitte. Fehlen noch Unterlagen?
Here you go. Are any documents still missing?
Ja, leider. Der Mietvertrag fehlt noch.
Yes, unfortunately. The rental contract is still missing.
Oh. Fehlt sonst noch etwas?
Oh. Is anything else missing?
Lesson Vocabulary & Phrases
Um zehn Uhr
oom tsayn oor
At ten o'clock
💬 Clock times always take um: um drei Uhr "at three o'clock". Days take am instead: am Montag "on Monday".
See breakdown →Einen Termin
EYE-nen ter-MEEN
An appointment
💬 ein becomes einen when a masculine word like Termin is the thing you have, want or need. Same with ich brauche einen Pass "I need a passport".
See breakdown →Ich habe um zehn Uhr einen Termin.
ikh HAH-beh oom tsayn oor EYE-nen ter-MEEN
I have an appointment at ten.
💬 The time comes before the thing you have: Ich habe morgen einen Termin "I have an appointment tomorrow". Putting einen Termin first sounds odd to Germans.
🇩🇪 At the Ausländerbehörde you almost always need a booked Termin. Lead with this at reception so they can find your name and send you to the right room.
See breakdown →Der Termin
dair ter-MEEN
The appointment
Nehmen Sie bitte Platz.
NAY-men zee BIT-eh plats
Please have a seat.
🇩🇪 Officials often say this as you walk in. Wait to be invited rather than sitting straight down; it's the expected politeness in an office.
See breakdown →Ihren Pass, bitte.
EE-ren pass BIT-eh
Your passport, please.
💬 Ihren has an extra -n because Pass is the thing being handed over. A female noun takes no extra ending: Ihre Meldebescheinigung, bitte "your registration certificate, please".
See breakdown →Hier, bitte.
heer BIT-teh
Here you go.
🇩🇪 This is what you say as you hand something across the desk. It's polite without being fussy.
See breakdown →Fehlen noch Unterlagen?
FAY-len nokh UN-ter-lah-gen
Are any documents still missing?
💬 fehlen puts the missing thing first, the reverse of English 'I'm missing'. So mir fehlt ein Dokument means "I'm missing a document", literally 'a document is lacking to me'.
See breakdown →Die Unterlagen
dee UN-ter-lah-gen
The documents
💬 Unterlagen is almost always used in the plural for paperwork as a whole. To point at one specific paper, use das Dokument or name it.
See breakdown →Learn this vocabulary list the easy way
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