Wie sieht es mit einer barrierefreien Toilette aus?
What about an accessible toilet?
Skills You'll Learn
Reserving a table at a restaurant
Einen Tisch in einem Restaurant reservieren
Asking about accessibility
Nach Barrierefreiheit fragen
Confirming and closing a reservation by phone
Eine Reservierung telefonisch bestätigen und abschließen
Lesson Roleplay
Imagine you're calling a restaurant to book a table for Saturday evening. Your mother uses a wheelchair, so you want to check that the restaurant is accessible.
Restaurant Lindenhof, Bauer am Apparat, guten Tag!
Restaurant Lindenhof, Bauer speaking, good afternoon!
Guten Tag, Smith hier. Ich würde gern für Samstagabend reservieren, hätte aber vorher eine Frage zur Barrierefreiheit.
Hello, this is Smith. I'd like to book a table for Saturday evening, but I have a question about accessibility first.
Natürlich, worum geht es denn?
Of course, what would you like to know?
Meine Mutter sitzt im Rollstuhl. Kommt man bei Ihnen ohne Stufen hinein?
My mother uses a wheelchair. Can you get into your restaurant without any steps?
Am Haupteingang gibt es leider zwei Stufen, aber hinten im Hof haben wir einen ebenerdigen Seiteneingang.
Unfortunately there are two steps at the main entrance, but we have a step-free side entrance at the back, in the courtyard.
Lesson Vocabulary & Phrases
🗣️🧑
Bauer am Apparat
BOW-er ahm ah-pah-RAHT
Bauer speaking
🇩🇪 Germans often answer the phone with just their surname, or with Name am Apparat. Expect it rather than a plain Hallo.
💬 Whatever you're booking goes in the middle, and reservieren waits until the very end. Same frame works for other actions: Ich würde gern bestellen "I'd like to order".
🇩🇪 Mentioning the wheelchair up front when you book is normal and expected. Many older German buildings have steps at the door, so staff appreciate knowing in advance.
💬 bei Ihnen means "at your place" in the sense of "at your business", not your home. Asking Geht das bei Ihnen? "Is that possible with you?" works for any restaurant or shop.
💬 hineinkommen "get in" splits, and hinein goes to the very end of the question. bei Ihnen means "at your place", a handy way to refer to someone's restaurant or home.
🇩🇪 In German cities, many buildings have a Hof "courtyard" behind them. Side or step-free entrances are often there, through a passage from the street.
🇩🇪 Selbstverständlich is more emphatic and service-minded than natürlich, with a sense of "it goes without saying". It's typical of staff reassuring a guest.
🇩🇪 Restaurants and businesses use the 24-hour clock for bookings, out loud too: you'll hear neunzehn Uhr, not "seven". Saying sieben Uhr abends "seven in the evening" is understood but sounds casual.
🇩🇪 Step-free side doors at German restaurants are often kept locked and opened on request. Ringing and waiting a moment is the normal routine, not an inconvenience to staff.
💬 eintragen "to enter, write down" splits around ge in the past: ein-ge-tragen, with the finished verb going to the very end. Same pattern: anrufen becomes ich habe angerufen.
💬 habe and eingetragen act like a frame, and the details (day, time) slot in between them. Swap in your own: Ich habe Sie für Freitag, 20 Uhr, eingetragen.
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