
Telling my landlord the hot water is broken: Explaining the problem
Get Full LessonPractice pronunciation and master this lesson with smart-repetition via the PrettyFluent App
Key Phrases
Sono l'inquilino del secondo piano.
I'm the tenant on the second floor.
Non c'è l'acqua calda.
There's no hot water.
Mando il tecnico.
I'll send the technician.
Skills You'll Learn
Reporting a household issue over the phone
Segnalare un guasto domestico al telefono
Describing how long a problem has been happening
Descrivere da quanto tempo persiste un problema
Scheduling an appointment with a repairman
Fissare un appuntamento con un tecnico
Lesson Roleplay
Imagine you're renting an apartment in Italy and there's no hot water. You call your landlady to report the problem and ask for help.
Pronto?
Hello?
Buongiorno, signora. Sono l'inquilino del secondo piano.
Good morning, ma'am. I'm the tenant on the second floor.
Ah, buongiorno! Mi dica.
Oh, good morning! How can I help?
Scusi il disturbo. Non c'è l'acqua calda.
Sorry to bother you. There's no hot water.
Da quando?
Since when?
Lesson Vocabulary & Phrases
Pronto?
PROHN-toh
Hello?
🇮🇹 Pronto? is only for answering the phone. In person, Italians greet with buongiorno or salve.
See breakdown →L'inquilino
l een-kwee-LEE-noh
The tenant
💬 lo drops its vowel to l' before a word starting with a vowel. Same with la: l'acqua.
See breakdown →Sono l'inquilino
SOH-noh l een-kwee-LEE-noh
I'm the tenant
Del secondo piano
dehl seh-KOHN-doh PYAH-noh
On the second floor
💬 di + il merges into del. Same pattern: del terzo piano "on the third floor".
See breakdown →Sono l'inquilino del secondo piano.
SOH-noh l een-kwee-LEE-noh dehl seh-KOHN-doh PYAH-noh
I'm the tenant on the second floor.
🇮🇹 Landlords often own several flats in a building, so naming your floor is the quickest way to say who you are. Italians count the ground floor as piano terra, so secondo piano is what Americans would call the third floor.
See breakdown →Mi dica.
mee DEE-kah
How can I help?
💬 Literally "tell me". dica is the polite form, used when speaking formally. With a friend it becomes dimmi.
See breakdown →Scusi il disturbo.
SKOO-zee eel dee-STOOR-boh
Sorry to bother you.
🇮🇹 A polite opener when calling a landlord, especially outside office hours. It sets a courteous tone before you raise the problem.
See breakdown →L'acqua calda
l AHK-kwah KAHL-dah
The hot water
💬 caldo means hot, not cold, despite looking like the English word. Watch for it on taps: C is hot, F (freddo) is cold.
See breakdown →Non c'è l'acqua calda.
nohn keh eh l AHK-kwah KAHL-dah
There's no hot water.
💬 Non c'è + a thing is how you say something is missing. Swap in other things: Non c'è la luce "There's no electricity".
See breakdown →Learn this vocabulary list the easy way
Get PrettyFluent for smart practice & lasting retention
Guides for Italian learners
More from "Telling my landlord the hot water is broken"
Similar Italian Lessons

Making an appointment
Dentist appointment

Wisdom tooth extraction
Dentist appointment

Number of guests
Restaurant reservations

Checking table availability for specific dates and times.
Restaurant reservations

Pick-up or drop-off locations
Dispute with taxi driver Part 2

Fare disputes
Dispute with taxi driver
Get the Full Learning Experience
This lesson is just a preview. Download PrettyFluent to practice pronunciation, roleplay conversations, and master vocabulary with spaced repetition.
Pronunciation Feedback
AI-powered feedback on what you say out loud
Spaced Repetition
Retain vocabulary long-term with smart practice
Immersive Roleplaying
Practice real conversations with AI partners
Lessons for Your Situation
Request lessons tailored to your specific needs
What Learners Are Saying
“Spent the summer in Tuscany researching Italian cuisine. Being able to chat with nonnas at the market about recipes? Absolutely priceless.”
Grace P., 34, Food Writer
“Working on a project in Milan and needed professional Italian fast. The business roleplays gave me the confidence to present to clients within a month.”
Daniel F., 45, Architect
“Learning a language has never been as immediately impactful. Now I can charm the locals and navigate the food scene like a boss.”
Alex M., 42, Software Engineer