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Scene illustrating a Italian-language telling my landlord the hot water is broken conversation

Key Phrases

Non c'è acqua calda da ieri sera.

There's been no hot water since last night.

Ha già provato a fare qualcosa?

Have you already tried doing anything?

C'è una luce accesa sulla caldaia?

Is there a light on on the boiler?

Skills You'll Learn

Reporting a household problem and describing its duration

Segnalare un problema domestico e descriverne la durata

Responding to questions about troubleshooting steps already taken

Rispondere a domande su tentativi di risoluzione già fatti

Arranging an appointment with a technician

Organizzare un appuntamento con un tecnico

Lesson Roleplay

Imagine you're renting an apartment in Italy and you've had no hot water since last night. You want to ask your landlord for help.

Buongiorno, signor Rossi. Mi scusi, ha un minuto?

Good morning, Mr. Rossi. Excuse me, do you have a minute?

Buongiorno! Certo, mi dica.

Good morning! Of course, go ahead.

Non c'è acqua calda da ieri sera.

There's been no hot water since last night.

Mi dispiace. Ha già provato a fare qualcosa?

I'm sorry. Have you already tried doing anything?

Sì, ho spento e riacceso la caldaia.

Yes, I turned the boiler off and on again.

Lesson Vocabulary & Phrases

👨‍🦱

Signor Rossi

seen-YOHR ROHS-see

Mr. Rossi

💬 signore "sir" drops its final -e right before a name: Signor Rossi. The same happens with dottore "doctor": Dottor Bianchi.

See breakdown →
🙋

Mi scusi

mee SKOO-zee

Excuse me

💬 scusi is the polite form for someone you call Lei. With friends you'd say scusa instead.

See breakdown →
❓⏱️

Ha un minuto?

ah oon mee-NOO-toh

Do you have a minute?

💬 The h in ha is silent: (ah). Here it's the polite "you have", the same form as "he/she has".

See breakdown →
🙋❓⏱️

Mi scusi, ha un minuto?

mee SKOO-zee ah oon mee-NOO-toh

Excuse me, do you have a minute?

See breakdown →
👍💯

Certo

CHEHR-toh

Of course

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❓🤝

Mi dica.

mee DEE-kah

How can I help?

💬 Literally "tell me". dica is the polite form, used when speaking formally. With a friend it becomes dimmi.

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👍➡️

Certo, mi dica.

CHEHR-toh mee DEE-kah

Of course, go ahead.

💬 mi dica literally means "tell me", the polite version. A friend would say dimmi instead.

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🔥💧

Acqua calda

AHK-kwah KAHL-dah

Hot water

💬 The describing word comes after the noun in Italian: acqua calda, not "calda acqua". Same order in acqua fredda "cold water".

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🚫🔥💧

Non c'è acqua calda

nohn keh eh AHK-kwah KAHL-dah

There's no hot water

💬 c'è is ci + è squeezed together, meaning "there is". Put non in front for "there isn't": non c'è luce "there's no electricity".

See breakdown →
🚀

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